Ryan Mack's Location
Atlanta Metropolitan Area, United States, United States
Ryan Mack's Contact Details
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About Ryan Mack
As a growth-focused leader and former founder, I specialize in scaling SaaS and tech-driven businesses by aligning vision with action. Across my roles, from VP of Product at ES&S to CEO of Peer, I’ve built scalable revenue strategies, led high-performing teams, and driven product transformations that redefine industries.What I Bring to the Table:𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻: At ES&S, I directed product strategy for voting systems used nationwide, generating $13.5M in new revenue in one year while reducing operational costs by 50%. My track record extends to guiding go-to-market and digital strategies at Peer, where I helped SaaS clients 4X return annually by connecting product, marketing, and customer success.𝗣𝗿𝗼𝗱𝘂𝗰𝘁-𝗟𝗲𝗱 𝗚𝗿𝗼𝘄𝘁𝗵: I have a strong product management background, with experience leading product innovation and lifecycle management at scale. This includes a successful transition at Decision Logic, where my leadership helped boost annual recurring revenue by 25% and lower churn by 50%.𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: As CEO of Decision Logic and Peer Sales Agency, I built cultures that prioritize customer-centricity, collaboration, and long-term success. I’m passionate about aligning teams to break silos and drive meaningful results, which led to Decision Logic’s acquisition and Peer Sales’ significant market expansion.𝗗𝗿𝗶𝘃𝗲𝗻 𝗯𝘆 𝗜𝗺𝗽𝗮𝗰𝘁My mission is to help SaaS companies not only scale but do so sustainably—reducing churn, enhancing customer engagement, and building brands that stand out. Whether leading strategic turnarounds, mentoring upcoming founders, or advising on growth initiatives, my focus is on delivering measurable, lasting results.Let’s connect if you’re interested in growth strategies, product transformation, or discussing the future of SaaS.
Ryan Mack's Current Company Details
Ryan Mack Work Experience Details
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Founder And CroMack & AssociatesAtlanta, Ga, Us
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PrincipalMack & Associates Jan 2018 - PresentAt Mack & Associates, we’re more than just consultants—we’re your strategic partners in building scalable, high-growth businesses. Led by a seasoned expert in go-to-market strategy, product innovation, and revenue operations, M&A brings a hands-on, personalized approach to helping companies transform their operations and accelerate growth.Imagine a partner who has navigated the complexities of growth—𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝗹𝗮𝘂𝗻𝗰𝗵𝗲𝘀, 𝗺𝗮𝗿𝗸𝗲𝘁 𝗲𝘅𝗽𝗮𝗻𝘀𝗶𝗼𝗻, 𝗰𝗹𝗶𝗲𝗻𝘁 𝗿𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻, 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 𝗮𝗰𝗰𝗲𝗹𝗲𝗿𝗮𝘁𝗶𝗼𝗻—over and over again. That’s what you get when you work with us. We’re here for companies on the cusp of change, whether you’re gearing up for a high-stakes exit, fine-tuning for rapid growth, or reimagining your product strategy for market dominance. I don’t just advise from the sidelines; I work alongside you, as a trusted collaborator who’s been in the trenches and understands what it takes to deliver results that matter.This isn’t your typical consulting experience. It’s an invitation to join an exclusive network of businesses ready to lead their industries with strategy, precision, and confidence. If you’re ready to elevate your game, let’s connect.Ryan Mack, Principal
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Chairman Of The BoardPeer Sales Agency Jun 2024 - PresentOmaha, Ne, Us -
Chief Executive OfficerPeer Sales Agency Jun 2018 - Jul 2024Omaha, Ne, UsAt Peer Sales Agency, I focused on driving sustainable growth and creating real impact for our clients, which ranged from early-stage startups to established mid-market companies. My role was about much more than just revenue—it was about building long-lasting partnerships, developing tailored go-to-market strategies, and setting up clients for long-term success.Highlights:𝗦𝗰𝗮𝗹𝗮𝗯𝗹𝗲 𝗚𝗿𝗼𝘄𝘁𝗵: Since 2018, we doubled revenue every year by implementing growth strategies that worked across a diverse portfolio of clients.𝗖𝗹𝗶𝗲𝗻𝘁-𝗖𝗲𝗻𝘁𝗲𝗿𝗲𝗱 𝗦𝘂𝗰𝗰𝗲𝘀𝘀: We served over 100 clients, each with unique needs, delivering go-to-market strategies that produced measurable, transformative outcomes.𝗛𝗶𝗴𝗵-𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗧𝗲𝗮𝗺: I led a team of 60+ professionals, aligning product, marketing, and sales efforts to maximize efficiency and collaboration—a key to our clients’ and our agency’s success.𝗘𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗖𝗹𝗶𝗲𝗻𝘁 𝗥𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻: With an 87% client retention rate, our focus on customer success and long-term relationships was clear. We built a referral-based acquisition model that drove 55% of new business annually, demonstrating our clients’ trust and satisfaction.𝗔𝗱𝘃𝗶𝘀𝗼𝗿𝘆 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: As I transitioned to an advisory role, I continued to maintain key client relationships and guide strategic growth initiatives to ensure Peer Sales Agency’s sustained success.At Peer, it was all about results that matter, not just for our clients’ immediate goals but for their future growth and stability. I’m proud of the partnerships we built and the impact we’ve had on so many companies’ journeys.
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Treasurer - Board Of DirectorsTy'S Outdoor Power & Service Mar 2020 - Present -
Chief Executive OfficerDecision Logic | Restaurant Management Software May 2016 - Dec 2018Omaha, Nebraska, UsAs CEO of Decision Logic, I focused on providing restaurant owners and operators with the tools and insights they need to run their businesses smarter. Our platform was all about simplifying the complexities of restaurant management—from inventory to labor costs—so that our clients could make informed decisions that drive growth and profitability.What We Delivered:𝗔𝗰𝘁𝗶𝗼𝗻𝗮𝗯𝗹𝗲 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀: We helped restaurant leaders cut through the noise by delivering data that mattered, whether it was controlling food costs, managing staff schedules, or tracking performance. Our goal was to make critical decisions easier and more effective.𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿-𝗗𝗿𝗶𝘃𝗲𝗻 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁𝘀: Listening to our clients was key. We adapted and enhanced our platform based on real feedback, ensuring that it remained relevant to the day-to-day challenges and goals of restaurant operators.𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗖𝗼𝗻𝘁𝗿𝗼𝗹 𝗮𝗻𝗱 𝗚𝗿𝗼𝘄𝘁𝗵: Everything we built was designed to help restaurants operate efficiently and thrive. By focusing on the details that impact the bottom line, we empowered restaurateurs to make choices that improve profitability and foster growth.In leading Decision Logic, I aimed to take the guesswork out of restaurant operations, giving business owners a clear view of their performance and the confidence to make decisions that set them up for long-term success. -
Vice President Of Strategy And GtmAviture May 2016 - Nov 2018Omaha, Nebraska, UsAs VP of Strategy and GTM at Aviture, I’m dedicated to helping organizations across healthcare, government, logistics, fintech, and beyond realize their vision through custom technology solutions. My role involves crafting and executing strategic initiatives that align Aviture’s capabilities with client goals, bringing ambitious ideas to life with practical, sustainable results.Core Focus Areas:𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗥𝗼𝗮𝗱𝗺𝗮𝗽𝗽𝗶𝗻𝗴: I work closely with clients to define clear, actionable technology roadmaps that address both immediate needs and long-term objectives, ensuring that each project is positioned for measurable impact.𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗮𝗻𝗱 𝗠𝗮𝗿𝗸𝗲𝘁 𝗘𝘅𝗽𝗮𝗻𝘀𝗶𝗼𝗻: I lead go-to-market strategies that support Aviture’s growth, expanding our footprint into new industries and cultivating partnerships with diverse organizations seeking to harness the power of innovative technology.𝗨𝘀𝗲𝗿-𝗖𝗲𝗻𝘁𝗿𝗶𝗰 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀: By collaborating with product, engineering, and design teams, I ensure that each solution is intuitive and designed with end-users in mind. My goal is to create products that enhance user engagement and drive client success.𝗖𝗿𝗼𝘀𝘀-𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀: Drawing from experience in multiple sectors, I leverage cross-industry insights to develop strategies that are innovative yet grounded in proven methodologies, enabling clients to achieve results that exceed expectations.My approach blends vision with strategy to deliver technology that not only solves problems but also creates new opportunities. I thrive on collaborating with teams to discover the intersection of technical feasibility, market readiness, and user-centric design, helping Aviture’s clients achieve outcomes that redefine what’s possible. -
Vice President, Product And MarketingElection Systems & Software Sep 2012 - Apr 2016Omaha, Ne, UsAt ES&S, I was responsible for leading the vision and execution of voting system products used across the United States. My job was to understand the unique needs of election officials and voters, develop products that met those needs, and build a go-to-market strategy to ensure successful adoption nationwide.What This Involved:𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗩𝗶𝘀𝗶𝗼𝗻 𝗮𝗻𝗱 𝗠𝗮𝗿𝗸𝗲𝘁 𝗜𝗻𝘀𝗶𝗴𝗵𝘁: I worked to create products that addressed the specific challenges and requirements of the voting process, from usability to compliance. Understanding the evolving landscape of election technology was key to developing solutions that could make a real impact.𝗖𝗼𝗺𝗽𝗿𝗲𝗵𝗲𝗻𝘀𝗶𝘃𝗲 𝗚𝗼-𝘁𝗼-𝗠𝗮𝗿𝗸𝗲𝘁 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆: For each product we launched, I crafted a strategy that ensured it reached the right audience effectively, aligning product features with the needs of election administrators and the public.𝗖𝗿𝗼𝘀𝘀-𝗙𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: I led a diverse team that included product managers, business analysts, technical and RFP writers, content strategists, UX designers, and social media experts. Together, we built products that were not only functional and secure but also easy to use and accessible.In this role, my focus was on creating trusted voting systems that election officials could rely on and that provided the confidence voters deserve. It was all about bringing clarity, precision, and integrity to the voting process through thoughtfully designed technology. -
Sales ExecutiveElection Systems & Software Apr 2008 - Aug 2012Omaha, Ne, UsIn my role at Election Systems & Software (ES&S), I was responsible for driving sales of advanced voting technology across Nebraska, Iowa, Kansas, Missouri, and West Virginia. Working in these diverse state, county, and local jurisdictions, I led the introduction and adoption of essential voting solutions, including electronic poll books, high-speed ballot tabulators, ADA-compliant voting systems, and results-aggregation software.Key Contributions:𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗧𝗿𝘂𝘀𝘁 𝗮𝗻𝗱 𝗟𝗼𝗻𝗴-𝗧𝗲𝗿𝗺 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽𝘀: Navigated complex regulatory environments and overcame prior negative perceptions in key states like Kansas and West Virginia, re-establishing ES&S’s credibility through consistent communication, tailored solutions, and pilot programs that met local requirements and exceeded client expectations𝗧𝗮𝗶𝗹𝗼𝗿𝗲𝗱 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗳𝗼𝗿 𝗖𝗹𝗶𝗲𝗻𝘁 𝗡𝗲𝗲𝗱𝘀: Offered specialized technology solutions that aligned with the unique requirements of each jurisdiction, demonstrating flexibility and reliability through hands-on training and client-focused presentations𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗮𝗻𝗱 𝗠𝗮𝗿𝗸𝗲𝘁 𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻𝗶𝗻𝗴: My strategic sales efforts were instrumental in securing multi-million-dollar contracts and establishing profitable accounts, positioning ES&S as the trusted choice in election technology across these statesThis role required not only deep product knowledge but also the ability to build lasting client relationships, understand complex government processes, and drive market expansion in a highly regulated industry. Through these efforts, I helped reinforce ES&S’s leadership as the largest voting system provider in the world, while ensuring our solutions met the exacting standards of election officials and supported the integrity of the voting process across the regions I served.
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Project ManagerElection Systems & Software Dec 2005 - Apr 2008Omaha, Ne, UsManaged a $6M Statewide Voting System Implementation for NebraskaLed a critical initiative to implement new voting technology across Nebraska, directly impacting state and local election integrity. This multi-faceted project included:𝗘𝗻𝗱-𝘁𝗼-𝗘𝗻𝗱 𝗦𝘆𝘀𝘁𝗲𝗺 𝗗𝗲𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁: Oversaw the installation, testing, and quality control of more than 5,000 pieces of voting equipment across the state, ensuring each device met stringent operational standards.𝗦𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻: Successfully managed relationships with 93 government stakeholders, coordinating their unique requirements and maintaining alignment with project goals.𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Facilitated weekly update meetings with the Nebraska Secretary of State’s office, providing transparency and addressing any emerging concerns to keep the project on track.𝗢𝗻-𝗧𝗶𝗺𝗲, 𝗪𝗶𝘁𝗵𝗶𝗻-𝗦𝗰𝗼𝗽𝗲 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆: Delivered the project on schedule and within the defined scope, completing the system rollout ahead of the May 2006 primary election.In this role, I logged over 12,000 hours in project management, driving impactful improvements within the PMO. By implementing IT solutions that streamlined internal workflows, I enhanced the data entry process on voting system projects by 45%, ultimately saving $1.2M annually in operational costs.
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Youth CounselorOhb Jan 2002 - May 2005Omaha, Ne, UsAs a Youth Counselor at The Omaha Home for Boys, I collaborated with a team to create structured, therapeutic programs that used athletic and recreational activities to support underprivileged youth. Drawing on principles from my background in Industrial-Organizational psychology, I helped design programs that provided young people with productive outlets to manage and express emotions, develop resilience, and build essential life skills.Our goal was not only to offer physical activity but also to foster emotional health and personal growth in a safe, supportive environment. Through tailored activities and one-on-one interactions, I focused on understanding each individual’s needs and facilitating positive behavioral changes that could have a lasting impact on their well-being.
Ryan Mack Skills
Project Management
Management
Marketing
Customer Service
Team Building
Process Improvement
Program Management
Leadership
Strategic Planning
Business Analysis
Cross Functional Team Leadership
Team Leadership
Proposal Writing
Training
Microsoft Office
Account Management
Marketing Strategy
Data Driven Marketing
Sales
Business Development
Interpersonal Communication Abilities
Budgets
Software Documentation
Change Management
Operations Management
Business Process Improvement
Integration
Vendor Management
Strategy
Public Speaking
New Business Development
Ryan Mack Education Details
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University Of Nebraska-LincolnIndustrial And Organizational Psychology
Frequently Asked Questions about Ryan Mack
What company does Ryan Mack work for?
Ryan Mack works for Mack & Associates
What is Ryan Mack's role at the current company?
Ryan Mack's current role is Founder and CRO.
What is Ryan Mack's email address?
Ryan Mack's email address is rm****@****ote.com
What is Ryan Mack's direct phone number?
Ryan Mack's direct phone number is (888) 358*****
What schools did Ryan Mack attend?
Ryan Mack attended University Of Nebraska-Lincoln.
What are some of Ryan Mack's interests?
Ryan Mack has interest in New Technology, Children, Baseball And Softball, Home Improvement, Education, Baseball, Landscape Design, Science And Technology, Golf, Travel.
What skills is Ryan Mack known for?
Ryan Mack has skills like Project Management, Management, Marketing, Customer Service, Team Building, Process Improvement, Program Management, Leadership, Strategic Planning, Business Analysis, Cross Functional Team Leadership, Team Leadership.
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