With over 20 years of experience in the automotive finance industry, I am a passionate and driven Market Relationship Manager at AFC, where I oversee the provision of financial services to dealers and auctions within a limited geographic area. I have a strong background in business development, leadership, and training, and I enjoy working with a diverse and talented team to achieve our strategic goals. I am motivated by the mission of AFC to provide fast, friendly, and flexible solutions to our customers, and I strive to uphold the highest standards of professionalism, integrity, and excellence in everything I do.In my current role, I assist the Regional Manager to drive the vision by acquisition and risk mitigation in a subset of the region. I am responsible for growing AFC revenues by increasing the number of customers, expanding the diversification of our branch's portfolios, and driving greater penetration of AFC's financial products. I also lead in prospecting, growth, and development of the branch’s portfolio while achieving financial and non-financial goals. I guide, train, and educate members of the branch to focus on best practices that will provide unparallel customer service to our dealers. I have developed a thorough understanding of AFC policies, processes, and procedures relative to business development, loan processing, collections, and staff development, and I work collectively with other key areas such as Credit, Contracting, and Collections to drive the branch's performance. I also act as a liaison for corporate divisions and departments to ensure branch employees complete initiatives and requests for information.
Listed skills include Finance.