Ryan Lee Email & Phone Number

Oakland, Ca, Us

Helping businesses integrate their cloud-based systems to streamline operations, improve data flow, and achieve their business goals.

Data Driven technology advisor focused on gathering data, analyzing, and reporting, to deliver key insights and opportunities to maximize business revenues and operational efficiency.

Bringing new technologies and digital experiences to elevate the brand strategy, operations, and customer experience.• Managing technology software and service partners across all business functions (product, supply chain, ecommerce, marketing/sales, operations/hr, business intelligence, and finance)• Scaling retail footprint across the United States from 3 to 30 stores through strategic technology planning and execution• Implementing cloud based technologies and workflow automations to increase operational efficiency and reduce overall management costs

Santa Monica, Ca, Us

• Managing top IR500 client portfolio.• Developing life-cycle, real-time, and one-time campaigns to increase customer retention powered by Artificial Intelligence• Analyzing big data sets to identify customer retention opportunities* Data mining of client analytic tools including Google Analytics and Adobe Omniture.• Building MySQL queries to extract data to identify business trends and provide additional client reports• Collaborating with product engineers to improve development lifecycle

Santa Monica, Ca, Us

ReSci empowers marketers through Artificial Intelligence. Our technology combines deep machine learning and true automation, turning data-driven insights into intelligent actions that further customer retention. We help build the lasting relationships that build your business. Our AI takes 1:1 engagement to a whole new level. The future of marketing is here.We power predictive marketing communications for Target, Dollar Shave Club, Honest Co., BCBG, Wet Seal, Microsoft, Fandango, TOBI, Gamefly, Sole Society, and many more innovative brands. ReSci has been featured in WSJ, CNN, Forbes, and was named one of the the "Most Innovative Company in Los Angeles" by Inc. Magazine.* Building operations within cross-departments: Client Success, Product, Engineering, Sales, and Marketing.• Managing client requests and on-boarding process• Working with lifestyle and retail brands• Developing lifecycle, real-time, and one-time campaigns to increase customer retention powered by Artificial Intelligence• Analyzing big data sets to identify customer acquisition and retention opportunities• Building MySQL queries to extract data to identify business trends and provide additional client reports• Collaborating with product engineers to improve development lifecycle

Building strategies with brands and companies through omni-channel marketing and eCommerce infrastructure.• Magento Certified Solution Specialist• SDLC Process - Planning, analysis, design, implementation, and maintenance• Setting up cloud hosting infrastructure through Amazon Web Services, Rackspace, and Peer1• Building customer segmentation profiles in ESPs Sailthru, Exact Target, Listrak, MailChimp, etc.• Developing code for template emails using API documentation• Increasing customer retention through automated rules and conversion analysis• Looking for front and back end opportunities using data analytics software Google Analytics, RJ Metrics, and New Relic• Implementing BaseCamp and project management tools to streamline individual department work flow• Connecting Salesforce and Quickbooks for 2-way sync of opportunities, sales orders, and invoices• Data migration of customers, products, and price books from Quickbooks to Salesforce• Reducing logistics cost by working with operational consultants to decrease lost savings

Laguna Beach, California, Us

Oversee the overall eCommerce technology and digital strategies to increase retail and wholesale sales in the online fashion industry. Additionally work in operations to help develop company's day to day infrastructure and logistics.• IRCE 2014 Tech Workshop Speaker (Topic: Product Information Management - PIM)• Implemented Magento Enterprise eCommerce platform• Developed marketing modules for Magento framework to increase customer acquisition and retention• Built 2-way communication API for sending order data to financial software in real-time• Integrated Quickbooks Enterprise with Magento Enterprise for real-time inventory sync• Condensed 6 platforms for digital sales and marketing to 3 with centralized database• Migrated over 1 million records of data from legacy platforms• Customized marketing reports with user-specific dashboards to measure omni-channel campaign ROI• Upgraded single web server environment to an Enterprise cluster of 4 servers for seasonal scalability• Moved Windows Server 2008 colocation file share drive to an internal MAC OSX Server• Managed Windows Server updates and Microsoft Office365 cloud applications• Built redundant back ups for web and file servers using high-speed drives and cloud servers• Implemented Salesforce CRM for 30 users to centralize department work flow• Connected Salesforce Desk.com help-desk support to decrease customer service response times• Reduced order-processing time by automating logistics software through programming• Connected EDI vendors through SPSCommerce web-based software• Managed overseas contract programmers in India and Ukraine along with internal employees

Web design, programming, and ecommerce marketing.• Developed eCommerce solutions and marketing strategies for small businesses• Performed risk assessment on digital and budget strategies• Provided server update maintenance, ticketing support, and emergency response requests• Optimized marketing campaigns using Google Adwords, Pay-per-click, and web based analytical tools• Connected affiliate relationships with merchant solutions such as Ebay and Amazon.com• Built display and retargeting marketing analytics to measure campaign ROI• Created content for marketing campaigns with Adobe Photoshop and Illustrator

Washington, Dc, Us

As a Sergeant in the Marine Corps to coordinate and facilitate the movement of supplies and personnel at home and overseas combat zones.• Logistics/Embarkation Non-Commissioned Officer• Unit Platoon Sergeant in charge of delegating unit tasks and annual training courses to junior Marines• Tour in Iraq supporting Operation Iraqi Freedom• Prepared supplies and equipment for embarkation through air, land, and sea distribution channels• Performed Force Deployment Planning and Execution