• Utilize Project Management skills to develop a virtual trial system based on the external customer’s needs based on a Protocol written for a clinical trial• Managing multiple virtual clinical trials• Provide superior customer service during the course of the clinical trial to external customers and third-party vendors• Direct virtual trial system development to conduct a virtual trial• Process improvement in developing new strategies to conduct virtual trials• Developing project specific internal and external training• Managing projects and assisting Quality Management during internal and external audits• Financial management for multiple projects• Mentoring newer employees to begin their career in project management

• Utilize Project Management skills to communicate with various departments within Medpace to develop an IVRS based on the external customer’s needs based on a Protocol written for a clinical trial• Author requirement specifications to develop an IVRS for a clinical trial’s needs based on written Protocol • QA of department files to prepare for audits by external customers and the FDA• Perform User Acceptance Testing of IVRS systems built based on clinical trial needs for internal and external customers• Created an employee development and training plan for future employees of the department• Provide Helpdesk Support for the Medpace ClinTrak Interactive Voice/Web Response System.• Analyzing randomization plans written by statisticians to integrate the randomization plan into the IVRS• Analyzing data to project study drug inventory needs/demands for clinical trials• Analyzing data to manage patient tracking in IVRS for clinical trials• Utilizing Excel to manage study drug inventory and up-to-date patient tracking for clinical trials• Utilize internal ticketing system to provide users access to the IVRS system • Superior communication skills with various levels of management, internal customers, and external customers to ensure a successful clinical trial by using the IVRS system• QA of department files to prepare for audits by external customers and the FDA• Oversaw the training of 10+ new hires, ensuring a full understanding of procedures and responsibilities

• Oversaw training of 12 new hires, ensuring a full understanding of procedures and responsibilities• Identifies and implements work efficiencies through process improvement techniques• Coordinated and managed work flow, leading shift to 130% YTD production standard in 2011• Monitor quality, leading shift to 0.0038% error rating YTD 2011

• Horizon Award Recipient 2007• Interact with all levels of management to communicate both successes and escalation of issues• Managed team of 10 processors to improve productivity of the team