Ryan Mcgee Email & Phone Number

Cupertino, California, Us

• Oversee the development and rollout of new IS&T tools and resources.• Manage a high-visibility Project Management Office.• Lead global footprint and space planning for IS&T.• Develop and implement career experience, intern, and boomerang programs.• Assess and re-engineer cross-functional business unit workflows for processimprovements.• Coordinate and manage global executive all-hands meetings, “Spot Light,” andspecial events.• Facilitate leadership training and development.

Cupertino, California, Us

• Directed IS&T operations across America, Latin America, and Caribbeancorporate offices.• Managed, trained, and developed IS&T project managers, trainers, financeassociates, and technical leads.• Identified, sourced, and rolled out new vendor strategies.• Developed new initiatives and training programs.• Partnered with real estate and development on new office space build-outs.• Designed and executed training programs for site offices.• Evaluated new AVCN solutions and supported installation and tech lead teams.• Provided cross-functional support with Marketing, Sales, Legal, HR, andFacilities teams.

Cupertino, California, Us

• Oversaw operations for 381 retail locations across 5 continents, including NorthAmerica, Latin America, and Asia Pacific.• Led cross-functional teams for networking, global voice, development, and storeoperations.• Developed and implemented an intern onboarding program.• Supported and executed new initiatives and product launches.• Implemented new applications and payment devices.• Managed, trained, and developed the IS&T Field Leader Team across NorthAmerica, Latin America, and Asia Pacific.• Educated and trained store leadership and employees.

Cupertino, California, Us

• Collaborated with market directors and store team leaders to ensure accurateexecution of the ‘Store Strategy.’• Drove key performance indicators within the region to exceed goals and enhancecustomer experience.• Developed and implemented the IS&T mentorship program.• Managed cross-functional teams for networking, global voice, development, andstore operations.• Supervised operations at 34 East Coast stores.• Identified, documented, and shared best practices identified during store visits.• Led project management initiatives for payment systems, data security, and storeaudits.

Cupertino, California, Us

• Facilitated the opening/relocation of Apple stores globally.• Managed product and supply logistics for new retail locations.• Acted as a liaison for press events and special projects.• Led, coached, and trained teams of up to 300 employees on Apple servicestandards.• Worked with general contractors on timelines and requirements for new locations.• Reviewed budgets and forecasts to optimize storage locations.• Managed operations and special projects in EMEA, APAC, LATAM, and storesin 9 states.• Optimized budgets through effective program and expense management.• Supported and created new product launch processes.

Cupertino, California, Us

• Increased store sales by over 10% YOY for 4 consecutive years.• Developed strategic programs to improve sales performance.• Conducted store management and market meetings.• Selected as a training store for new Apple store leaders.• Hosted bi-weekly market calls for planning and goal setting.• Assisted with recruitment, training, and performance assessments of other storeleaders.• Built long-lasting business relationships.• Managed stock levels and product presentation.

Cupertino, California, Us

• Exceeded team and individual sales goals.• Developed strategic programs to improve store performance and sales.• Provided high-quality customer service daily.• Coached and trained new Mac Specialists and Mac Genius team members.• Conducted monthly “one-on-ones” to develop key-holders and team members.• Assisted the Store Manager in facilitating store meetings and quarterly full-storeinventories.• Managed operational tasks including merchandising, shipment processing,scheduling, and payroll.

Irvine, Ca, Us

• Built a sales-oriented team through screening, interviewing, and hiring.• Coached and counseled team members according to Gateway’s policy andprocedure manual.• Set and implemented departmental and individual sales goals, and ledmotivational contests and promotions.• Managed the business-to-business sales and training program.• Conducted specialized customer clinics focused on digital photography, onlineservices, and custom computer setups.