Ryan Mcleod Email & Phone Number

Raleigh, North Carolina, United States

• Maximizing my time and earnings using up to seven platforms at once
• Over 6,000 shops on the Instacart platform while maintaining a 5 star rating
• Over 1,000 shops on the Shipt platform while maintaining a 5 star rating

San Antonio, Texas Area

• Skillfully led team members to increase sales by 30% by increasing morale and employee retention through dynamic leadership and strategic sales plans
• Directed the sales for the largest independent chain of stores in Texas, netting $12+ million annually, dramatically increasing profits in less than 4 years
• Managed team members, including mentoring, coaching, and disciplining as necessary, building employee loyalty
• Maintained inventory of beers, specializing in craft beer acquisition, purchasing all beer products, and aiding in the purchasing of wine and liquor
• Increased business footprint and reputation by providing exceptional customer service daily, including city-wide deliveries to hundreds of customers at a moment’s notice

San Antonio, Texas Area

• Managed all aspects of employee relations, including hiring, training, evaluations, etc., of over 100 direct reporting employees
• Managed over 200 accounts solely, increasing division growth by 200% while employed, building business market share
• Maintained excellent customer relations by ensuring only the highest quality of product was delivered to customers
• Skillfully managed the San Antonio and San Marcos divisions, utilizing strong knowledge of human relations to acquire and maintain multiple Fortune 500 company accounts
• Leveraged interpersonal skills and knowledge to provide invaluable advice to the owner/CEO to direct company actions

San Marcos, TX

• Successfully researched Texas Adult Education issues and developed methods and potential solutions to resolve these issues
• Compiled research into easily understood documentation to serve as references for grant applications for the company to receive funding and aid

Austin, Texas

• Managed shift scheduling, communicating scheduling needs with employees, and adjusting for scheduling requests to maintain balance between employee morale and business needs
• Managed vendor relations to ensure product was handled properly and delivery schedules and pricing were maintained
• Ordered and maintained inventory to provide better customer service in relation to product availability and quality

Jenks, OK

• Began this position as a 14 year old grocery cart pusher and by the age of 17 through three promotions achieved this management position
• Skillfully increased customer satisfaction by focusing on checkout and employee interactions to maintain consistent level of service
• Created and executed the employee schedule, balancing employee and business needs
• Developed creative solutions to both employee and customer complaints, issues, and conflicts

Bachelor Of Science (B.S.), Applied Sociology

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies