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Ryan Mcqueen Email & Phone Number

Systems Integration Administrator at Argonne National Laboratory
Location: Channahon, Illinois, United States 6 work roles 2 schools
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Current company
Role
Systems Integration Administrator
Location
Channahon, Illinois, United States

Who is Ryan Mcqueen? Overview

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Ryan Mcqueen is listed as Systems Integration Administrator at Argonne National Laboratory, based in Channahon, Illinois, United States. AeroLeads shows a matched LinkedIn profile for Ryan Mcqueen.

Ryan Mcqueen previously worked as System Administrator II at Argonne National Laboratory and Support Consultant at Outsource Solutions Group. Ryan Mcqueen holds Computer Science from Aurora University.

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Email format at Argonne National Laboratory

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Argonne National Laboratory

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Profile bio

About Ryan Mcqueen

System Administrator handling complex scenarios involving operating system, hardware, and networking issues. I also strive to ensure success for my company while further expanding my knowledge as an IT professional.

Current workplace

Ryan Mcqueen's current company

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Argonne National Laboratory
Argonne National Laboratory
Systems Integration Administrator
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6 roles

Ryan Mcqueen work experience

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Systems Integration Administrator

Current

Lemont, Il, Us

Systems Integration Administrator within the Physical Sciences and Engineering directorate serving the Nanoscience and Technologies division.

May 2022 - Present

System Administrator Ii

Lemont, Il, Us

IT Systems Administrator II at the Center for Nanoscale Materials. Projects and Accomplishments:• Implement micro-segmentation in SCADA computing environments using Sophos firewalls• Deploy, maintain, and update Windows Imaging utilizing SmartDeploy • Implement disaster recover solutions for SCADA environments using StorageCraft SPX• Utilize ShadowControl to manage SPX endpoints configured by backup policiesTechnical Responsibilities:• Support scientific staff and users within the Nanoscience and Technology division • Manage SCADA computing environments for the division • Administer Windows and Mac, utilizing security, backup and deployment solutions• Act as a point of escalation for staff technical service issues and Service Desk technicians• Support legacy, EOL, and current operating systems and computer hardware• Manage Bomgar Privilege Remote Access application to allow secured remote access • Assist with Budget and Expense tracking • Coordinate and collaborate with many multi-functional teams both within and outside of IT• Assist with lifecycle management of endpoints and equipment • Monitor service desk tickets to hit SLAs and coordinate tickets that need intervention

Nov 2019 - Apr 2022

Support Consultant

Naperville, Il, Us

Projects and Accomplishments:• Consistently receive the greatest number of positive customer reviews• Created standardized firewall template to be deployed to all clientsTechnical Responsibilities:• Complete daily support tickets varying from user support to server-down critical issues• Troubleshoot Windows server and desktop OS issues such as email, hardware, software, and printers• Member of a team supporting 100+ clients containing over 500 servers and 3,000 workstations• Utilize backup solutions to perform file restoration or create a bare-metal recovery for servers• Perform recurring on-site visits to deal with client specific issues, implementations and IT planning• Create and maintain written documentation for process, application, and client specific requirements• Patch and monitor servers using ConnectWise Automate• Train new technicians

Oct 2018 - Nov 2019

Technical Support Engineer

Naperville, Il, Us

Similar issues handled as support consultant, just at a lower support level.

Jan 2017 - Oct 2018

Service Coordinator

Naperville, Il, Us

• Created repair ticket, answered customer calls, and scheduled visits for over 100 clients• Maintained engineer workload and queue, adjusted as necessary throughout the day• Monitored emails for active support requests and escalated appropriately• Created engineer calendars and kept service running well

Jul 2016 - Jan 2017

Consultation Agent

Us

Worked to assist clients with their various computer issues as part of a team while trying to sell our products and service plans. Deals with issues such as Operating Systems, Data Backups, Restores, and hardware replacement.

Oct 2015 - Oct 2016
2 education records

Ryan Mcqueen education

Computer Science

Aurora University

High School, General Education

Plainfield South High School
FAQ

Frequently asked questions about Ryan Mcqueen

Quick answers generated from the profile data available on this page.

What company does Ryan Mcqueen work for?

Ryan Mcqueen works for Argonne National Laboratory.

What is Ryan Mcqueen's role at Argonne National Laboratory?

Ryan Mcqueen is listed as Systems Integration Administrator at Argonne National Laboratory.

Where is Ryan Mcqueen based?

Ryan Mcqueen is based in Channahon, Illinois, United States while working with Argonne National Laboratory.

What companies has Ryan Mcqueen worked for?

Ryan Mcqueen has worked for Argonne National Laboratory, Outsource Solutions Group, and Geek Squad.

How can I contact Ryan Mcqueen?

You can use AeroLeads to view verified contact signals for Ryan Mcqueen at Argonne National Laboratory, including work email, phone, and LinkedIn data when available.

What schools did Ryan Mcqueen attend?

Ryan Mcqueen holds Computer Science from Aurora University.

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