Ryan Hart Email & Phone Number

Philadelphia, Pa, Us

San Francisco, California, Us

-Tapped to lead team to replace Gap Inc.'s 30-year-old mainframe system with a third-party vendor product. - Maintain existing purchase order management system performance for a global network of vendors, distribution facilities, and stores.

San Francisco, California, Us

- Program manager for autonomous solutions, Self Checkout Kiosks, Scan and Go, Self Service Returns- Developed an industry-leading mobile and tablet point-of-sale solution focused on speed, reliability, and ease of use. - Owner of international tablet point of sale solution.- Created new native brand card enrollment application with customer payment terminal integrations, reducing friction in the credit card application process increase applicants a core business KPI. - Embedded a multi-tender loyalty program throughout the POS application stack increasing capture rates.- When the performance was poor on the mobile POS devices, I sought ownership of store networks, defining requirements for network hardware, dashboards, QoS, and monitoring with an eye towards a future of 60,000 iOS, Zebra, and Epson devices in our store. - Defined requirements, built business support, and won funding for a national overhaul of our store networks including advanced Wi-Fi APs with built-in AI drastically reducing outages.- Leading, mentoring and developing direct reports and a product team of 30+ team members including other product managers not on my team.Products:Sell App - Point of Sale application that is fast, stable, and easy to learn - unlocks $29M in earnings annuallyTablet Point of Sale - Hardware owner to replace legacy registers - unlocks $4M in earnings and Store Networks and Customer Wi-Fi - Persuaded organization to invest $56M to upgrade store network infrastructure, to unlock full store digital potential of >$130M in earning/yr. Common component team - worked cross-functionally to establish design system best practices and to identify and develop reusable components for mobile and tablet applicPoint of sale integrations - integrating the POS services for downstream to the business, loss prevention, inventory and accounting.

San Francisco, California, Us

-Significantly improved experience of new sizing application (80% faster) and capacity (10x more items) over previous versions tested in smaller markets.-Envisioned and created an application that allowed for full product and merchandising life cycle visibility from testing, planning, procurement, logistics, and warehouse receipt. Leverage BI and big data tools to deliver a solution that reduced a week-long exercise requiring multiple business partners to an on-demand report. Size and Pack - An application leveraging machine learning and business insight to build a bottoms-up store/SKU forecast to allocate vendor receipts to distribution and fulfillment centers. - Standardizing and improving efficiency in a previous subjective approach. Reducing overall workload and lead times for products managed on the system.Receipt Visibility - Complete end-to-end visibility of receipts from buy plans, to fabric and where and when existing purchase orders are landing. - Significantly reducing decision times from weeks to days to focus more effort on decisions.

San Francisco, California, Us

-Identified opportunities to allocate orders to "stranded" locations. This manifested in $1M/yr in additional margin for the online business-Developed a state-of-the-art store and DC fulfillment application allowing for A/B testing of criteria weighting. Allowing for faster trials of supply chain experiments and validated learning from competing algorithms. -Leveraged big data and personal SQL and Access DB skills to deliver insights on how to improve our product sourcing decisions.Products - Order Routing test and learn platform - flexibility in testing and comparing margin impacts of different attribute weighting or algorithms. Comparative supply chain testing. Patent Pending.Order Routing Optimization (slice 2) - reduce availability on items where shipping expenses > gross margin. - ~$3.5 M/yr in savings and estimated margin improvement to Gap Inc. Order Routing Optimization (slice 1)- Improved sourcing decisions with SKU level forecast indicating product most likely to be reduced by localized pricing. - ~1.0M /yr in savings Inventory Capacity Management - Minimize the number of packages needed to fulfill customer orders therefore minimizing shipping expenses - 35% increase in shipping from slow turning stores where product may be reduced in price.

Alameda, Ca, Us

Led organization to fund development of an application to ensure better in-stock rates and reducing inventory. Sourced and built requirements with a vendor. Implementing the system led to a reduction of $600K (10% reduction and a 60x ROI ) in carrying inventory due to improved visibility and forecasting ability. Allowing the team to take on and mange more VIP items.

Alameda, Ca, Us

Hired to revamp lucy's direct-to-consumer merchandise planning and allocation operations and elevate the company to best practices in the industry. Managing a growing cross functional group including Planning, Allocation, Inventory Control, and both Web and Outlet buying. Led the company to profitability for the first time in 2011 and again in 2012 by managing basic in-stocks and liquidating slow turning legacy items and appropriately forecasting launch volume (or having excellent chase strategies available)

San Francisco, California, Us

Managed a team of four within Gap Body and Women's Sweaters, Tops and Outerwear lines. Primarily responsible for financial and inventory forecasts for an $850 million business with 300 product choices and 700 retail locationsSubject matter expert in BAM and i2 roll out to improve and help facilitate change in the allocation, Open-To-Buy and buy planning processesSet business requirements and was lead subject matter expert and QA on a new inventory flow forecast tool (VBA and .NET) for all brands and channels at Gap Inc. That led to significantly improved ( up to 35%) inventory receipt and allocation forecast by talking various data sources with shipping forecasts at a season code to help forecast and aggregate data across the company by DC.

San Francisco, California, Us

Managed a team of three Distribution Planners. Primarily responsible for the allocation strategy and forecasting of product from distribution center to stores.

San Francisco, California, Us

Retail allocation, sizing and basic product forecasting for several categories including bras, accessories and underwear.

San Francisco, California, Us

Management of day to day store business operations for several multi-million dollar locations in a fast paced customer oriented environment. Extensive experience in business operations, visual merchandising, sales, training, and performance management.