Ryan Joe Email & Phone Number

Auckland, Nz

Newly created role leading a product team (direct reports) to establish and embed product thinking, methodologies/frameworks and culture to support LIC to innovate, drive better quality and faster decision making/delivery, problem solve and deliver value to our shareholders.

Leading a multidisciplinary team (direct reports) responsible for the development, incubation and scaling of high growth and strategically prioritised product portfolios including Hyperfibre, IOT and New Property Development.

Executive team member leading our product and marketing teams as well as contributing to the leadership of our organisation.

As the organisation grew from ~20 employees to over 200, I took a position on the executive team, responsible for leading the product management team and contributing to the strategic direction and operations.

Joined The Instillery as a public cloud services startup to help scale the organisation through product management methodologies.

Auckland, New Zealand

Developing public private partnerships through the application of product management methodologies across technology, transport, sustainability, health, energy and community.

Auckland, New Zealand

Leading Z Energy’s largest commercial project to develop their product management capability, translate their business strategy into a product roadmap and redevelop their product portfolio.

Creating new propositions and service experiences for the consumer market• Delivered $6m p/a additional revenue through the modelling, approval and execution of a commercial change to the existing product portfolio.• Developed modem refresh which delivered >$20m of benefit over the following two years.

Exploration and delivery of adjacent business opportunities through customer research, testing, prototyping and co-creation.• Research and investigation of over 30 concepts with global partners including smart homes, IoT and vehicle safety leading to three customer trials and four further products in development.

Product management of Spark’s $600m+ broadband portfolio including commercial analysis, business casing and support for all broadband projects.• Expansion of Spark’s content network which delivered OPEX savings of $18m.• Led the crisis resolution of broadband performance issues during a period of unprecedented data growth.

Product management of Spark's legacy internet portfolio• Led the product development and delivery of Fibre-to-the-Home across three partners (Enable, Ultrafast Fibre, Northpower).

• Customer experience design and product improvement• Process design and improvement• Change implementation

Auckland

• Process improvement and change implementation