Ryan Nash Email & Phone Number

Buffalo, New York, United States

- Led a Finance Operations initiative which resolved $4.9M in client billing from Q2 to Q4 2022.- Identified knowledge gaps and led collaboration with stakeholders in shared services to articulate best practices: Isolating root cause of billing issues and delays; communicating with appropriate parties using accurate terminology; defining deliverables and deadlines.- Created process documentation and trained new hires in the business unit based on new procedures.

Buffalo, New York, United States

- Streamlined manual processes using Excel formulas, application shortcuts, and macros to eliminate procedural redundancies: Cataloged labor account allocation for daily work order creation; automated cost savings, SLA penalty, and prepayment calculations; utilized Outlook Quick Steps to expedite routine communications.- Assigned to special projects throughout tenure with the company: Designated SME and point of contact for a high-visibility vendor leading to improved satisfaction ratings; onboarding over 30 light industrial and clerical payroll contractors to support the Payroll department.

Buffalo, New York, United States

- Processed confidential federal documents in a high-security business environment.- Recognized by supervisors for performing at top 10% typing speed and accuracy in 2018.

Rochester, New York, United States

- Supported lead teachers in early education classrooms from infant to pre-K.- Organized and led diverse activities for older students in the after-school program.

Bronx, New York, United States

Conducted Tier 1 and Tier 2 academic support in a public middle school for at-risk youth:- Administered book clubs in partnership with Harvard EdLabs and MSQI/Middle School ExTRA.- Designed and executed SONYC after-school curricula in athletics and academic enrichment.- Created strategic, flexible learning objectives focused on student success and engagement.Appointed as Student Programming Manager for a two day Youth Leadership Summit.Nominated by supervisor and chosen by peers to be commencement speaker at graduation ceremony.