Ryan Mok Email & Phone Number

Toronto, ON, CA

New York, NY (Remote)

• Drove backend development efforts on 10+ projects as the lead backend engineer on the team
• Consulted and mentored other teams by joining refinement meetings, pair/mob programming with other engineers, and reviewing pull requests as one of the most senior feature team backend engineers
• Decreased Extend API p99 latency by 78.4% through Hibernate implementation fixes and optimizations
• Debugged process issues and developer tooling to improve developer experience and decrease tech debt across teams
• Influenced product feature scope and priority based on technical requirements by collaborating with product management, design, and other engineering teams
• Collaborated interdepartmentally with sales, marketing, and product development teams to better define product roadmaps and features

New York, NY (Remote)

• Architected and implemented backend solutions to enhance product features and optimize API performance
• Collaborated cross-functionally with product and design stakeholders as the backend development lead on the team, decreasing product time to market
• Managed and mentored co-op students and assisted with hiring process, leading to 1 full-time hire
• Contributed to evolving team processes by introducing new meeting formats and team activities, leading to increased productivity
• Used Terraform to manage AWS infrastructure as code

New York, NY (Remote)

• Developed with Kotlin and Spring to support North America’s largest third-party payment processor on Extend’s virtual card distribution platform
• Integrated Extend with iOS and Android mobile wallets using third-party APIs and encryption schemes for North America’s two largest credit card networks
• Set up AWS Lambda, CloudWatch Events and API Gateway using Terraform
• Maintained codebase health with JUnit and Mockito tests

San Jose, CA

• Led product management for implementing mobile device management compatibility in Splunk Mobile for iOS and Android
• Coordinated efforts between development, design, marketing, legal and support teams from problem definition to go-to-market launch
• Pitched and executed redesigned strategy to reduce engineering effort from ~12 to 2 weeks while maintaining a similar feature set
• Wrote PRDs, user stories and acceptance criteria for three teams to align product requirements and priorities for a project
• Produced feature videos and hosted training sessions for support teams while working with technical writers for public documentation

Cupertino, CA

• Developed in Ruby on Rails and JavaScript for internal tools that manage Maps data, code and infrastructure globally
• Improved deployment performance, reliability and stability for continuous data delivery and distribution
• Designed UIs and APIs to enhance usability and efficiency
• Supported deployment to hundreds of millions of devices worldwide

Toronto, ON

• Developed in Ruby on Rails and JavaScript for PackManager platform upgrades, features and bug fixes
• Worked on a cross-functional team in an XP environment that focused on TDD, pair programming and clean code
• Facilitated a retrospective and participated in Agile rituals including stand-up, backlog grooming and retrospectives

Kitchener, ON

• Developed the Manulife Benefits Alexa skill and account linking site using the Alexa Skills Kit, Node.js, Express and AWS
• Conducted user research and interviews to design the voice user interface and test user experience
• Programmed iOS applications using Swift and Firebase for internal teams to improve user flow and customer experience

Markham, ON

• Automated benchmarking of gameplay graphics performance by scripting and supporting test processes using Perl
• Performed competitive analysis of graphics cards and analyzed data for marketing teams prior to product launch

Toronto, ON

• Developed custom printouts for different clients using HTML, CSS and Embedded Ruby in a cross-departmental role
• Interacted with internal and external clients to gather design and technical requirements for customers