Group Vice President Global Customer Experience And Customer Success
Current
Jul 2021 - Present
AeroLeads people directory · profile
Ryan Patterson Email & Phone Number
Group Vice President Global Customer Experience and Customer Success
at
IDC
1 work email found
@idc.com
3 phones found area 212 and 508
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Group Vice President Global Customer Experience and Customer Success
Location
Framingham, Massachusetts, United States
Who is Ryan Patterson? Overview
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Quick answer
Ryan Patterson is listed as Group Vice President Global Customer Experience and Customer Success at IDC, based in Framingham, Massachusetts, United States. AeroLeads shows a work email signal at idc.com, phone signal with area code 212, 508, and a matched LinkedIn profile for Ryan Patterson.
Ryan Patterson previously worked as Vice President of Client Services & Customer Experience at Idc and Manager, Global IT Advisory Services at Idc. Ryan Patterson studied at Ba In Computer Engineering Technology From Northeastern University.
Company email context
Email format at IDC
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{first_initial}{last}@idc.com
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AeroLeads found 1 current-domain work email signal for Ryan Patterson. Compare company email patterns before reaching out.
Profile bio
About Ryan Patterson
Vice President of IDC's Client Services and Customer Experience group. Leading a Center of Excellence for Customer Experience, creating and implementing customer-driven improvement projects and VOC strategy. Responsible for managing Client Relationship Managers who make IDC the best in class customer excellence organization and provide concierge level support for CIO organizations in the Fortune 500 and beyond. Over 12 years of management, CX strategy, business development, account management, and client engagement experience in the IT industry. Thrive in a fast paced multi-task environment. Quick to adapt and lead culture and organizational shift.Co-Founder of IDC's Private Vendor Watch Service, tracking emerging technology start-ups and acquisition candidates for investor, technology buyer, IT vendor, and government organizations. Co-Founder of IDC's Accelerator Program, custom-tailored for disruptive tech start-ups to help raise their awareness, validate their offering, and drive customer and revenue growth.Ryan's key purpose is to forge lifelong client relationships and loyalty through innovative outside in thinking. IDC creates IT strategic and competitive edge with timely, responsive, proactive, and personal support. Adept at understanding client short term needs and long term strategic initiatives, empowering clients to achieve their goals and make confident IT investments and decisions.
Listed skills include Strategy, Competitive Analysis, Business Development, Market Analysis, and 24 others.
Current workplace
Ryan Patterson's current company
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4 roles
Ryan Patterson work experience
A career timeline built from the work history available for this profile.
Vice President Of Client Services & Customer Experience
Leads IDC's Customer Success and Customer Experience group. Defines vision, strategy, and operational approach.Builds effective services, programs, dashboards, and practices that leverage both people and automation to support a wide variety of customers, and internal executives making strategic decisions based on customer insights. Ultimately responsible.
Manager, Global It Advisory Services
Ryan Patterson is a Manager in IDC's Global IT Advisory Services group. Mr. Patterson also manages and is co-founder of IDC’s Private Vendor Watch Service (PVWS). Mr. Patterson has over 7 years of experience in supporting IT professional and technology investor clients. In this role Mr. Patterson works with key IDC clients, managing IDC’s horizontal.
Jun 2005 - Jan 2016
Senior Sales Representative
Jan 2002 - Jun 2005
2 education records
Ryan Patterson education
Education record
Ba In Computer Engineering Technology From Northeastern University
Ba, Computer Engineering
Northeastern University
FAQ
Frequently asked questions about Ryan Patterson
Quick answers generated from the profile data available on this page.
What company does Ryan Patterson work for?
Ryan Patterson works for IDC.
What is Ryan Patterson's role at IDC?
Ryan Patterson is listed as Group Vice President Global Customer Experience and Customer Success at IDC.
What is Ryan Patterson's email address?
AeroLeads has found 1 work email signal at @idc.com for Ryan Patterson at IDC.
What is Ryan Patterson's phone number?
AeroLeads has found 3 phone signal(s) with area code 212, 508 for Ryan Patterson at IDC.
Where is Ryan Patterson based?
Ryan Patterson is based in Framingham, Massachusetts, United States while working with IDC.
What companies has Ryan Patterson worked for?
Ryan Patterson has worked for Idc and T-Mobile.
How can I contact Ryan Patterson?
You can use AeroLeads to view verified contact signals for Ryan Patterson at IDC, including work email, phone, and LinkedIn data when available.
What schools did Ryan Patterson attend?
Ryan Patterson studied at Ba In Computer Engineering Technology From Northeastern University.
What skills is Ryan Patterson known for?
Ryan Patterson is listed with skills including Strategy, Competitive Analysis, Business Development, Market Analysis, Crm, Product Management, Analytics, and Account Management.
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