Ryann Setlock Email & Phone Number

Minneapolis, Minnesota, United States

- Oversee a team of Business Development Managers, Business Development Associates, Customer Service Representatives, and Associate Sales Engineers, providing effective coaching and direction, to achieve rollup sales goal.- Set clear goals for the team, that will enable the Business Unit to meet or exceed targetsContribute to and support the preparation.

Minneapolis, Minnesota, United States

• Maintain close communication with assigned key accounts.
• Meet and exceed revenue targets for assigned accounts.
• Responsible for prospecting new business and growing existing assigned accounts; creating leads based on location, competitor market share and area business.
• Engage in cross-selling activities across divisions to promote OneElement.
• Pipeline management: o Lead efforts in initiating, developing, and validating opportunities. o Report status of open opportunities to management on a routine basis.
• Microsoft Dynamics CRM and AX Proficiency o Utilize CRM & AX as a client management tool to record client communication and sales activity (emails, calls, and appointments). o Follow defined sales process until.

Buffalo, New York, United States

• Identify and understand clients’ business needs then setup sales and marketing strategies and initiatives to achieve business objectives.
• Establish and expand commercial footprint in North America for achieving business results.
• Meet with key clients to ensure relationships are maintained and developed.
• Develop and deliver marketing/sales budgets.
• Develop, implement, and manage sales forecasting activities, targets, sectors, markets, territories and set performance goals to achieve company objectives.
• Prepare and present sales reports detailing sales, potential sales, and areas of proposed client base expansion.

• Identify and understand clients’ business needs then setup sales and marketing strategies and initiatives to achieve business objectives.
• Establish and expand commercial footprint in the region for achieving business results.
• Meet with key clients to ensure relationships are maintained and developed.
• Develop and deliver marketing/sales budgets.
• Develop, implement and manage sales forecasting activities, targets, sectors, markets, territories and set performance goals to achieve company objectives.
• Prepare and present sales reports detailing sales, potential sales and areas of proposed client base expansion.

Buffalo, New York, United States

• Provide knowledge to clients in areas of global compliance, industry standards, and client specifications through opinions, interpretations and recommendations and identify and engage the appropriate people within.
• Responsible for driving the sales process from beginning (research and identification) to end (planning, launch and execution of program).
• Have an active prospect "pipeline" with a total spend of at least $25,000,000 at all times.
• Manage and direct the client start-up and provide guidance and collaboration with the CSS (Customer Service Specialist).
• Define and develop with client an understanding of client's needs, objectives, and expectations related to compliance, safety and quality and match these to CPSD's services and capabilities.
• Sell services within pricing scope as defined by operations.

• Perform all client on-boarding activities as needed.
• Manage client relationships and work with Business Development Manager to assure optimal operational performance contributing to the mutually beneficial client/service provider relationship.
• Analyze program/client performance data to call out trends, note inconsistencies, risks and opportunities and recommend areas of improvement to promote efficiencies and effectiveness in service delivery.
• Proactively perform all aspects of planning, organizing, engaging, communicating and managing information and resources to bring about the successful management of client requests within the BV worldwide network of.
• Assist the Business Development Manager on preparation and delivery of “Health of Account” reports and quarterly strategic account reviews to BV internal partners and client.
• Assist in the development, implementation and maintenance of internal and external client documentation, standard operating procedures, quality assurance protocols/standards, as well as compliance with policies.

• Contribute to developing the partnership between major key accounts and New Era by providing exceptional service and pursuing continuous improvement of the accounts’ experience.
• Participates in coordination and executions of programs and projects such as exclusive customer specific designs for major key accounts.
• Provide exceptional service to assigned accounts which include major national accounts such as Lids, Foot Locker and Champs.
• Have frequent interaction with, and communicate directly with assigned accounts, sales representatives and internal departments to ensure requests, issues and concerns are being addressed and resolved.
• Responsible for assessing and resolving any issues that prevent their assigned accounts from meeting service level targets or standards. To be accomplished individually or through collaboration with other departments.
• Coordinate with sales reps to create and implement action plans to address service issues related to assigned accounts.

Buffalo/Niagara, New York Area

• Provide expertise to clients in areas of global compliance, industry standards, and client specifications through opinions, interpretations and recommendations and identify and engage the appropriate people within.
• Responsible for driving the sales process from beginning (research and identification) to end (planning, launch and execution of program).
• Manage and direct the client start-up and provide guidance and collaboration with the Account Manager. The goal is to provide a smooth and seamless transition for start-up status to Account Management status, within.
• Define and develop with client an understanding of client’s needs, objectives, and expectations related to compliance, safety and quality and match these to CPSD’s services and capabilities.
• Develop strong client relationships including day-to-day contact up through multiple levels - executive level/decision makers to manager. In addition, develop and document the customer’s organization chart, and.
• Liaison, as necessary, with regulatory/industry/professional bodies to provide technical expertise in areas of global compliance, industry standards, and client specifications.

Buffalo/Niagara, New York Area

• Develop and maintain productive client relationships through professional service and effective communication to BVCPS clients.
• Ensure day-to-day client requests, submissions, problems, issues and complaints are handled efficiently and professionally.
• Communicate with internal staff on administrative changes to client requirements (i.e. manuals, PAID, general procedures, etc.).
• Prepare for and participate in on-site and off-site client visit meetings, conference calls, and presentations.
• Analyze data comparisons to standardize and improve the efficiency and effectiveness of client programs with continual improvement.
• Utilize knowledge of client non-technical program requirements to benchmark programs against other clients.