Ryanne Parisi, M.S Email & Phone Number

Epping, Nh, Us

Manchester, New Hampshire

• Administers, organizes, and conducts training and educational programs in connection with management and promotional development, on-the-job training, and employee orientation.• Interfaces with business units and functional organizations to develop specifications for content of courses.• Prepares lesson plans including the method, media and documentation to be presented.• Instructs participants in both classroom lectures and group sessions.• Administers educational benefits to employees• Internal systems trainer• Conduct leadership training to current and prospective leaders company-wide• Maintain and create internal systems web pages• Conduct organization wide de-escalation training to clinical and non clinical staff members• Facilitate meeting skills trainingAdvanced experience with:• Microsoft 365 products • Kronos UKG Timekeeping • Lawson• Cherwell- Case Management System• Crisis Prevention Institute Program• Workday• Service Now- Case Management

Peabody Ma

• Deliver daily training to sales and support staff on business practices. Travel to 10 locations nationwide, to conduct sales training courses for 800+ employees. • Facilitate 1:1 sessions with individual sales team members to gauge pain points and offer coaching. • Collaborate with management personnel to create sales training material for staff of all tenures; attend industry conferences and conduct industry research, and adapt sales training materials as needed. • Conduct introductory management training to prospective managers company-wide.• Serve as the primary liaison between internal staff and the development team to document, articulate, and address internal business needs related to core business systems.Selected Achievements:• Conducted staff assessments and enhanced training based on results, which significantly reduced turnover.• Facilitated active communication with new employees which increased employee engagement. • Oversaw curriculum development and developed and designed training materials for core business systems. • Created training documentation for employees use within an internal CRM system. • Spearheaded the company-wide rollout of Salesforce; monitored implementation and resolved any conflicts.

Peabody, Ma

• Managed and motivated a team of five employees. Conducted employee training and performance evaluation, and ensured all team members achieved optimal client satisfaction and retention rates. • Served as the primary point of contact for escalated customer service issues. • Proactively identified and resolved issues and problems related to client and provider agreements. • Developed and maintained relationships with key decision makers, identified and acquired opportunities to increase revenue growth and grow business within existing client accounts.Selected Achievements: • Generated $615,022 in individual sales individually between November 2015 and November 2016. • Exceeded budgeting goals set by senior management.

• Provided support and positive role modeling for emotionally troubled children and adolescents.• Delivered structure and supervision, and managed group dynamics. • Participated in weekly team meetings; contributed to the development of treatment programs.

Master'S Degree, Industrial And Organizational Psychology

Bachelors, Psychology

Certification, Woman In Leadership