Ryan Netherland Email & Phone Number

Nashville, Tennessee, United States

San Diego, California

• Developed an industry specific CRM process through the utilization of iriscrm.com to manage sales objectives and policies to ensure a high level of customer loyalty, satisfaction, and retention.
• Increased qualified leads with a higher close ratio.
• Influential advisor and subject matter expert to senior leadership on issues relating to sales and marketing.
• Recruited, trained and mentored over 30 top performing employees with a high level of retention.
• Created and launched a well-executed Marketing Call Center which included total facility logistics to ensure a streamlined operation.
• Modernized staff operations, business planning, budget development and expenditures to realize a faster time to meeting business objectives.

• Developed a CRM process of sales objectives and policies and KPI measurements through the utilization of salesforce.com to ensure a high level of employee utilization which also created a higher level of customer.
• Planned and implemented the marketing and sales strategy for all regional offices.
• Routinely traveled to all regional offices to ensure consistency in the sales process.
• Mentored and trained sales representatives in each regional office.
• Advisor to senior leadership on issues relating to sales and marketing strategies.
• Monitored and influenced the competitive positioning of the organization; including the analysis and collection of market intelligence.