- Manage multiple accounts, developing strong client relationship with deep understanding of their business challenges and forging trust as an advisor and consultant.- Drive client retention, renewals, upsells and client satisfaction.- Lead pitch and sales process to acquire new clients with fitting solutions proposal.- Lead strategy planning for customer acquisition & retention projects in audience targeting & segmentation, product positioning, message formulation & offer creation etc.- Work closely with internal cross functional team on day-to-day operational processes of ads, CRO and email etc to ensure timely delivery of client’s deliverables and result.- Planning, optimising & producing high performing content that drive lead acquisition, customer conversion and remarketing purpose.- Anchoring stakeholders on strategical positioning and messaging in content plan and distribution across multiple channels.- Developed methodologies and frameworks that helps with the speed and precision of the implementation on real campaigns.

Working with leading brands in the F&B, telco, retail, and education industry to achieve sustainable growth by analysing business challenges and tailoring online customer journeys based on data. Resident digital marketing trainer at OpenAcademy.Expertise:- Project management & consultation.- Integrated digital strategy & funnel development.- Digital analytics (Platform, audience, content, ads)- Social ad buying, remarketing

Assist in the development of marketing communications plans and strategies for client’s brand.Managing advertising campaigns & the production of client’s marketing and communications materials.Monitor and report competitive activities for client’s brand.

Worked on a project, curating data from event/meeting spaces around Selangor and Kuala Lumpur for an early stage startup company. Mainly collecting details and taking professional photographs of 15-20 spaces a week, then preparing them for showcase on the company’s upcoming website.

Responsible for supervising a wide range of events ranging from corporate meetings to private parties in various locations. Having to be able to communicate effectively with clients, understand their needs, and meet their demands on-the-fly, including taking photographs during the course of the event.