Ryan Ogier Email & Phone Number

Brussels, Belgium

Brussels, Brussels Region, Belgium

- Maintain contact with key accounts of 350+ properties located around the greater Brussels Metropolitan area. - Data analysis and data management of all properties around Belgium. - Basic IT Support to contractors, colleagues. Help implement new digital forms into work flow.- Serve as main customer and hospitality representative for incoming and outgoing diplomats.- Manage arrival and departures of ongoing staffing personal involved in the mission. - Ensure the standards of maintenance of each property are held to the standards of the US Government and the EU standards of each Landlord. - Manage and allocate all physical and electronic key access to each property. - Serve as COR (contracting officer representative) for US based service contracts in the EU region. - Manage and prepare full scale financials for quarterly audits.

Brussels, Brussels Region, Belgium

Brussels, Brussels Region, Belgium

- Volunteer for the Ukraine Relief Effort in the Belgian chapter. - French and English translator- Greeting and ensuring the comfort of the refugees arriving from Ukraine. - Organize and oversee the children section of the auditorium. - Ensure the safety and provide information to those seeking refuge.

Washington, District Of Columbia, United States

- Operating as the lead point of contact for any and all matters related to assigned accounts- Building and maintaining strong, long-lasting customer relationships- Overseeing customer account management, including negotiating contracts and agreements to maximize profit - Develop a trusted relationship with key accounts, guests and executives.- Communicate clearly between all accounts and own company, ensuring best solutions presented.- Forecast and budget key account metrics.- Continue in job training and personal development.- Acting as an owner, developing leads, and continue to grow our company and KPI's.- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to- day basis.- Monitor and analyze customer's usage of our product- Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships- Communicate between the customer and personal teams.

Washington D.C.

- Operating as the lead point of contact for any and all matters related to assigned accounts- Building and maintaining strong, long-lasting customer relationships- Overseeing customer account management, including negotiating contracts and agreements to maximize profit - Develop a trusted relationship with key accounts, guests and executives.- Communicate clearly between all accounts and own company, ensuring best solutions presented.- Forecast and budget key account metrics.- Continue in job training and personal development.- Acting as an owner, developing leads, and continue to grow our company and KPI's.- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to- day basis.- Monitor and analyze customer's usage of our product- Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships- Communicate between the customer and personal teams. - Oversee day to day operations - Account Manager- Marketing Specialist- Technical Program Manager (POS, Online Systems, App development)- P&L Reports- Budgeting / Forecasting- Payroll- Scheduling- Training- Manager Development- Inventory Management- Beverage Management

Los Angeles

- Operating as the lead point of contact for any and all matters related to assigned accounts- Building and maintaining strong, long-lasting customer relationships- Overseeing customer account management, including negotiating contracts and agreements to maximize profit - Develop a trusted relationship with key accounts, guests and executives.- Communicate clearly between all accounts and own company, ensuring best solutions presented.- Forecast and budget key account metrics.- Continue in job training and personal development.- Acting as an owner, developing leads, and continue to grow our company and KPI's.- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to- day basis.- Monitor and analyze customer's usage of our product- Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships- Communicate between the customer and personal teams. - Oversee day to day floor management- Team management- Beverage Director- Run the biweekly payroll and labor counts- Scheduling of team- Oversee Micros POS- Create and design menus- Reservation management- Restaurant staff trainer

Bluche, Switzerland

- Head of Sales- Contact schools for student attendance- Organize in person field calls to schools throughout Switzerland.- Contact corporations in hospitality and technological sectors- Contact local Valais companies- Contact alumni for attendance- Contact local and international start up companies- Contact local tourism offices for advertising

Bluche, Switzerland

- Oversee and organize all food and beverage related events- Create menus for food and beverages being sold- Communicate through school networks- Purchase and organize all food and beverage related items- Request special equipment from Food and Beverage Department- Research new ideas- Communicate and coordinate staffing assistance with other departments- Oversee my team and delegate tasks

Bluche, Switzerland

- Represented Les Roches International School of Hotel Management- Responded to questions from students- Guided students and their families on opening day. French speaker at orientation.- Campus tour guide for potential students- Attended college fairs- Student Ambassador Media presence

Bangkok, Thailand

- Learned managerial positions through rotational training throughout the Food & Beverage Department- Purchased of goods and beverages- During rotations, assisted Assistant Food and Beverage Manager, Head Sommelier, Head Beverage Manager, and Operations Manager- Attended departmental meetings- Trained hotel standards to new staff- Created new beverage promotional packages- Managed and directed events and promotions- Worked with staff in training and wine tastings

Kolkata, India

- Chef representative for Les Roches International School of Hotel Management and Switzerland- Finalist Chef in top 8 of the competition

London, United Kingdom

- Prepared for service of breakfast, lunch, and dinner- Trained new intern staff- Leader of breakfast shift interns- Prepared new buffet displays- Created and tasted new buffet dishes and a la carte dishes- Created new standards of operation- Maintained standards in food hygiene

Tokyo, Japan

- Prepared menu's for banquets and private dinners- Purchased goods- Liaison between ambassador and kitchen staff- Tested new dishes and equipment- Prepared meals for ambassador and his spouse- Private chef

- Assisted in the procurement of goods- Translator for French chef- Rotational service throughout kitchen- Prepared for dinner service- Taught new staff standards- Transcribed and uploaded new recipes

Tokyo, Japan

- Prepared for service- Interacted with customers to highlight different cuisine options which in turn broadened their dining experience while increasing sales (open kitchen)- Line cook

Seoul, South Korea

- Resurfaced security infrastructure of the embassy- Assisted head of security in new areas- Relocated and organized security depot- Performed maintenance on required machinery and security equipment

Certificate In Hydroponics, Horticultural Science

Master Of Business Administration - Mba, Business Administration And Management, General

MBA at Solvay Brussels School of Economics and Management (SBS-EM) - ULB

Bachelor Of Business Administration (Bba), Hospitality Administration/Management With Entrepreneurship

Activities and Societies: Head of Sales, Future of Hospitality Summit 2016 Head of Food and Beverage, Student Social Committee 2016 Class.

High School Diploma, Ap Studies

Activities and Societies: - Lifeguard, Elementary and Middle School Swim Team - Coach, Elementary and Middle School Swim Team - Bus.