Ryan O'Keeffe Email & Phone Number

Saint Paul, MN, US

Hunt Valley, MD, US

Minneapolis, Minnesota, US

Developed & executed long-term strategies for cloud operations (cloud engineering, corporate technology, site reliability engineering) & enterprise security aligned with business goals including reducing cloud platform costs by 30% YoY.Led HITRUST compliance initiatives, oversaw the establishment, implementation, and maintenance of controls across all.

Minneapolis, Minnesota, US

Minneapolis, Minnesota, US

Directly managed all aspects of the technology operations group, including Corporate Technology, Production Support, Cloud Operations, Platform Engineering, Architecture, and Enterprise Security, ensuring alignment with organizational goals and objectives.Defined and established comprehensive security strategies, policies, and procedures to protect.

Minneapolis, Minnesota, US

Provided leadership and guidance to Cloud Engineers and Site Reliability Engineers directly as well as the oversight of the Site Reliability Operations Manager and his growing group.Oversaw organization wide production support activities, including incident response, problem resolution, and escalation management to minimize downtime and ensure service.

Minneapolis, MN, US

Minneapolis, MN, US

Created rapid prototypes to validate concepts and secure support from Senior and Executive Leadership for new initiatives and staffing through demonstrated ROI.Partnered with product and development teams to shepherd technical solutions and POCs through the formal development process, ensuring successful integration and user adoption as fully supported.

Minneapolis, MN, US

Minneapolis, MN, US

Rapidly onboarded to a new environment by independently acquiring a comprehensive understanding through proactive analysis of infrastructure, pipelines, and existing systems. Documented findings for future reference.Led knowledge transfer initiatives through interviews with key personnel across the organization, ensuring a smooth transition and identifying.

• Manage all aspects of a small entrepreneurial business established in 2006 that supplies computer, networking and telecommunication sales and service to primarily the business and non-profit segment. Maintain customer.
• Effected a smooth transition of Best Solutions Inc. into XTS Inc.
• Introduced and implemented a new competitive pricing structure
• Maintained 100% customer retention
• Implemented remote support and customer issue tracking system
• Maintained on/off site Linux (Ubuntu/Debian/CentOS) based servers for file storage, http/ftp, remote access, web hosting as well as encrypted data transfer and security for XTS Inc.

Minneapolis, MN, US

*Contribute directly in architecture governance providing standards around frameworks, practices, and processes for application development, build, and deployment *Institute and enforce build and deploy practices as well as architecture requirements for AWS cloud environments and to enable CI/CD*Work with the Security Operations team to establish patterns.

Minneapolis, MN, US

*Responsible for the deployment, configuration, and ongoing operations of physical and virtual infrastructure, applications, and products*Align Operations team with Development teams to develop, scale, and improve production systems and services.*Deliver recipes, modules, scripts and templates for use with continuous automation & integration of.

Minneapolis, MN, US

*Primary technical contact, implementing specialized supply chain document exchange and translation solutions for clients, specifically related to third party logistics and transportation*Develop and execute testing plans with multiple partners according to project schedules and guidelines*Test translation and flow of of electronic data between vendors.

• Contributing member of a team that developed a 10,000-Watt Wind Turbine for disadvantaged people in developing nations.
• Design constraints include utilization of readily available parts found in the community, e.g. a junk yard
• Developed documentation for construction of the wind turbine in language neutral format
• Documented the design, the processes including design decisions, calculations, and procedure for the ongoing development of the turbine (including controller, blade, and tower designs)Established and currently manage.

• Responsible for diagnosing technical issues in both comprehensive enterprise environments as well as home user settings. Installed, upgraded, and removed equipment including: networking routers/switches, firewalls.
• Assumed business administrative tasks when the owner was out of state for several weeks at a time. Tasks included: invoicing, deposits, employee dispatch, time tracking, & customer relations
• Established new IT support documentation and researched software tools for use by technicians.
• Assigned as major account manger

Minor, Business Management

Bachelor Of Science, Computer Engineering

Minor, Computer Science

Associate Of Arts