Ryan O'Neill Email & Phone Number

Manchester, England, United Kingdom

London, England, United Kingdom

Manchester, England, United Kingdom

Stockport, United Kingdom

During my time at adidas I have managed the Fanatics account (European Key Account) from a customer service perspective whilst also working cross functionally to help manage the UK side of the miTeam E-commerce based platform.Key tasks include:•Daily customer order book management.•Running SAP reports to determine current & future allocation rates as well as Hard Launch Dates.•Work cross functionally with Supply Chain & Customer Fulfilment to coordinate and ensure delivery by specified dates.•Provide detailed allocation reports and updates to sales account managers and customers regarding their orders and be able to answer any questions in regards to reporting.•Independently take action on various company reports.•Partner with Sales to determine the right action plan for adidas and the customer regarding their current and future order book.•Collaborate with Sales, Purchasing and Demand Planning throughout the whole pre-order to reconcile process; ensuring stock is ordered within specific consolidated buy windows.•Ensure a working knowledge of entire order cycle and have the ability to identify any gaps or process improvements.•Aid in the development/improvement of procedures, reports & processes within own account and on other accounts where needed (miTeam).•Confidently respond to customer enquiries regarding orders, shipments, products, VAS requirements and pricing.

Ireland

•Strategic planning for on-going and potential business partnerships and opportunities that will lead to long-term value creation for the business. •Clearly communicate the benefits of the service to potential users and customers as well as follow up with them in order to close deals and promote further user adaptation and engagement.•Management of student groups and projects that were aligned with key strategic goals.

Dublin

Dub City Sneakz is an initiative that looks to be Ireland's first official sneaker festival that:•Establishes a platform for sneakerheads to connect with others within the culture.•Organise and provide events where enthusiasts can buy, sell and trade rare and sought-after sneakers within Ireland.•Spread the overall sneakerhead culture, as well as everything that contributes to it. This includes: Fashion, Music, Art and Design.

Maynooth, Ireland

Enactus is a community of student, academic and business leaders committed to using the power of entrepreneurial action to transform lives and shape a better, more sustainable world.We work together as a team to: • Design• Prototype• Implement different projectsThese projects:• Have a social impact• Promote entrepreneurship• Promote sustainabilityWe worked on a number of different projects for 2015. These included:• Access Earth- a service allowing you to find reliable and up-to-date accessibility information about a place or business.• Top Dawg Academy- is a development course for teenagers, aiming to teach them useful life skills in areas such as leadership, teamwork, creativity and health. This course is designed to educate young minds with teachings they will not find in the classroom, and prepare them to make better choices, be independent and achieve success in their future endeavours.

Dublin, Ireland

‘The Board’ is a group of creative and connected entrepreneurs that have been hand selected and tasked with working on real projects that will look to move the K-Swiss brand forward. As a member of the board, I participated in and completed a number of sessions lead by industry insiders and experts that imparted business expertise as well as had a direct impact upon current K-Swiss projects.These sessions included:•Sneaker Design- led by Jeff Staple, founder and creative director of Staple Design•Brand Positioning- led by Scott Sasso, founder and designer of streetwear label “10 DEEP”•Ideas with a Conscience- led by Tyler Gage and Dan MacCombie, co-founders of Fair Trade Certified™ beverage company Runa.•Lookbook Shoot- led by creative consultant, market director and street style star, Rachael Wang.•Social Media Best Practices- led by writer, actor and entrepreneur Josh Ostrovsky.•Writing Your Business Plan- led by Sharmadean Reid, founder of London-based nail brand, Wah nails.

Ireland

Duties include:• Being responsible for maintaining impeccable customer service on the shop floor• Dealing with customer returns and complaints• Stock replenishment• Merchandising• Achieving set sales targets

Blanchardstown, Dublin, Ireland.

Duties included:• Being responsible for maintaining impeccable customer service on the shop floor• Stock replenishment• Merchandising

Dublin, Ireland

Duties included:• Being responsible for maintaining impeccable customer service on the shop floor• Dealing with customer returns and complaints• Stock replenishment• Merchandising• Achieving set sales targets

Tucson, Arizona Area

Duties included:• The analytical and strategic planning of a well-balanced activity program • Maintaining the individual structure of each child’s daily routine• Worked closely with the management team in order to achieve the specific requirements needed for each and every child by implementing new development systems.

Master Of Science (Msc), Business Management, First Class Honours 1.1

Activities and Societies: Enactus Successfully completed the MSc in Business Management at Maynooth University achieving a First Class.

International Bachelor Of Arts (B.A.) Double Honours, English Literature And Spanish, 2.1

Activities and Societies: Kickboxing Team • Graduated with a 2.1 Degree • Member of the Kickboxing Team, medalled at inter-varsities.

International Bachelor Of Arts (B.A.) Double Honours, English Literature And Spanish

Attended the Universidad de Murcia, Spain for one full year on the Erasmus programme as part of the International BA degree. Attended.

Education record

Activities and Societies: Rugby, Cross Country and Swimming