Ryan Rivera

Ryan Rivera Email and Phone Number

Product Management Program Director @ IBM | Product-led Growth, AI Assistants @ IBM
About Ryan Rivera

At IBM, we're pioneering the integration of AI assistants into how work gets done across the enterprise and in domains like HR, procurement, sales, and finance. My team of product managers is focused on the product-led growth strategy and optimizing the digital journey, leveraging data to enhance user experience and accelerate client acquisition. Our approach is centered on continuous feedback, driving innovation and product love.With a strong command of marketing communications and CRM, we're reshaping how organizations engage with IBM products, like watsonx Orchestrate and watsonx Assistant. My role involves connecting data-driven insights with creative problem-solving, ensuring that digital labor transforms business operations and customer interactions.

Ryan Rivera's Current Company Details
IBM

Ibm

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Product Management Program Director @ IBM | Product-led Growth, AI Assistants
Ryan Rivera Work Experience Details
  • Ibm
    Program Director, Product Management - Growth
    Ibm Nov 2023 - Present
    Armonk, New York, Ny, Us
    Product Management leader focused on new client acquisition through hands-on product experience and self-serve digital journeys. I leverage data and insight to drive experiments and optimization , turning feedback into opportunities to build products people love, leading to a growing user base, higher usage, and ulitmately increased revenue. AI Assistants and Digital Labor are changing the way we work and this product-led growth motion will help organizations discover how they can leverage IBM watsonx Orchestrate, watsonx Assistant, and Watson Discovery to evolve their business.
  • Ibm
    Sr. Product Manager & Growth Program Manager
    Ibm Jun 2022 - Nov 2023
    Armonk, New York, Ny, Us
    Leading a team focused on delivering product-led growth. We use data and insight to devise experiments, optimize the digital funnel, and enable sellers to convert inbound responses into opportunities.
  • Ibm
    Sr. Product Manager
    Ibm Mar 2020 - Jun 2022
    Armonk, New York, Ny, Us
    Product Management team lead for digital experience and trials in our Automation portfolio of products. In this role I help deliver a seamless, end-to-end journey so users can easily discover, try, and buy IBM Automation solutions. I help connect the self-serve and seller-guided customer journeys so a user can quickly identify, understand, and extract maximum value from IBM solutions.
  • Ibm
    Digital Offering Manager
    Ibm Feb 2019 - Mar 2020
    Armonk, New York, Ny, Us
    As a Digital Offering Manager I work with sales, marketing, R&D, and product teams to optimize the digital experience for current and future customers of our Digital Business Automation portfolio. In this role I increased trial sign ups and trial to paid conversion rates through comprehensive nurture experiences.
  • Ibm
    Senior Manager, Field Marketing
    Ibm Jul 2018 - Feb 2019
    Armonk, New York, Ny, Us
    Work with digital sellers and digital marketing team to build sales pipeline and improve conversion rates. Focused on helping sellers reach revenue goals by leveraging World Wide and North America marketing programs in the field and providing guidance on meaningful follow up on inbound leads.‣ Assist sellers in adapting product messaging for field campaigns‣ Provide lead quality feedback to digital marketing team‣ Work with cross functional teams to deploy marketing campaigns‣ Provide support for Account Based Marketing initiatives‣ Support rollout and adoption of marketing technology‣ Share best practices and expertise on various marketing channels
  • Advanced Group
    Senior Manager, Digital Marketing
    Advanced Group Feb 2018 - Jun 2018
    Chicago, Illinois, Us
    Led the digital marketing team to provide support for sales/talent acquisition goals and deliver valuable content to our distinct audiences. Developed and executed customer-focused lead acquisition and nurture strategies that turn strangers into brand advocates. Rooted in the inbound method and valuable content, the digital marketing team leverages a variety of channels to generate brand engagement and provide consistent touch-points throughout the lead lifecycle.• Develop and execute digital marketing strategy that incorporates PPC, SEO, Social Media, Email, and Marketing Automation to reach qualified lead goals.• Manage the digital marketing team, including Email and Social Media Marketing Managers.• Manage five corporate websites and lead web development projects.• Manage HubSpot portals and Google Data Studio dashboards for reporting analytics and delivering insight.
  • Advanced Group
    Digital Marketing Manager
    Advanced Group Jul 2015 - Feb 2018
    Chicago, Illinois, Us
    • Manage company websites using Wordpress and Hubspot.• Responsible for corporate blogs, including: editorial calendar, content development, creation, curation, and distribution across a variety of channels.• Manage and advise on social media strategies for four distinct business units. Platforms include: Facebook, LinkedIn, Twitter, Google+, SlideShare, YouTube, Pinterest, Instagram, and Snapchat.• Manage PPC and SEO campaigns both internally and with outside vendors.• Report and analyze website traffic using Google Analytics and other tools to provide actionable insight.• Develop, optimize, and execute email campaigns for multiple business units and lines of business. Focusing on list segmentation, data integrity, and defining desired outcomes.• Develop automated workflows in Hubspot to provide relevant and consistent brand touch points for clearly defined audiences.
  • Silkroad
    Digital And Social Marketing Specialist
    Silkroad Jan 2012 - Jun 2015
    Chicago, Il, Us
    Digital and Social Marketing, Public Relations (January 1, 2014 - June 26, 2015)Responsible for Content, Social Media Marketing, and Public Relations at a B2B software company specializing in HR technology. In this role I implemented a social media strategy that has more than tripled campaign influence and response.• Devised/implemented social media marketing strategy that has resulted in increased engagement, community, and lead generation. • Manage multiple social media outlets, including: LinkedIn, Facebook, Twitter, Google+, SlideShare, and YouTube leading to increased engagement and community growth.• Public Relations: press releases, media/analyst relations, relationship building, and coordinating with stakeholders across departments and organizations. Build relationships with industry thought leaders and influencers.• Expert content creation and distribution in multiple formats.• Analysis using Hootsuite, Google Analytics, Salesforce.com, Pardot, and Marketo to optimize strategy.• Develop content and manage editorial calendar for corporate blog.• Execute integrated campaigns across channels and formats, ensuring consistent brand messaging and identity throughout.• Work across teams to develop top content and product messaging.• Monitor social media for key competitive, customer, and community insight.Marketing Specialist (Nov 2012-Dec. 2013)Created event marketing campaigns, focused on strategic communication and lead generation. Managed marketing events program, including: 50+ trade shows a year (trade show scheduling, staffing, budgets, and campaign timelines) and annual Users Conference co-organizerOffice Administrator/SLS Administrator (Jan. 2012-Nov. 2012)
  • Office Team
    Administrative Support
    Office Team Sep 2011 - Apr 2012
    Front Desk and Administrative Assistant, Convention and Event Staff, and Inbound Call Center/Customer Service Representative positions.
  • Shore Bank (Via Today'S Office Professionals)
    Administrative Assistant
    Shore Bank (Via Today'S Office Professionals) Jan 2011 - Sep 2011
    Front desk administration, meeting space and calendar coordination, expense reports, and file management.
  • Chicago Center For Performing Arts
    Manager
    Chicago Center For Performing Arts Aug 2008 - Aug 2011
    Oversaw Event Services, Concessions and Front of House of a multi-space venue, seating up to 700 patrons in 4 performance spaces. Coordinated with clients and vendors to facilitate and enhance special events.
  • Spot 6
    Manager
    Spot 6 Jan 2005 - Aug 2008
    Focused on event development and marketing and high-level customer service as manager of cocktail lounge.

Ryan Rivera Skills

Salesforce.com Marketing Social Media Marketing Event Planning Lead Generation Marketing Communications Event Management Email Marketing Trade Shows Social Media Microsoft Office Customer Service Management Budgets Training Project Planning Public Relations Digital Marketing Outlook Leadership Development Microsoft Word Microsoft Excel Content Marketing Social Networking Integrated Marketing Marketing Strategy Press Releases Corporate Blogging Facebook Twitter Linkedin Slideshare Youtube Google+ Marketo Hootsuite Editing Creative Writing Project Management Blogging Digital Media Strategic Communications Strategy Crm Seo Copywriting Customer Relationship Management

Ryan Rivera Education Details

  • Northwestern University
    Northwestern University
    Prose & Poetry - Dual Genre - Fiction And Creative Nonfiction
  • Depaul University
    Depaul University
    Public Relations And Advertising
  • Kalamazoo College
    Kalamazoo College
    English Minor
  • Northwestern University
    Northwestern University
    Creative Writing
  • University Of Massachusetts Amherst
    University Of Massachusetts Amherst
    Meeting And Event Management

Frequently Asked Questions about Ryan Rivera

What company does Ryan Rivera work for?

Ryan Rivera works for Ibm

What is Ryan Rivera's role at the current company?

Ryan Rivera's current role is Product Management Program Director @ IBM | Product-led Growth, AI Assistants.

What is Ryan Rivera's email address?

Ryan Rivera's email address is rr****@****oup.com

What is Ryan Rivera's direct phone number?

Ryan Rivera's direct phone number is +131254*****

What schools did Ryan Rivera attend?

Ryan Rivera attended Northwestern University, Depaul University, Kalamazoo College, Northwestern University, University Of Massachusetts Amherst.

What are some of Ryan Rivera's interests?

Ryan Rivera has interest in Darts, Design, Human Rights, Social Media, Communication, Technology, Education, Entertainment, Trivia, Science And Technology.

What skills is Ryan Rivera known for?

Ryan Rivera has skills like Salesforce.com, Marketing, Social Media Marketing, Event Planning, Lead Generation, Marketing Communications, Event Management, Email Marketing, Trade Shows, Social Media, Microsoft Office, Customer Service.

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