Ryan Otaola Email & Phone Number

United States

Naples, Florida, United States

Miami, Florida, United States

Working as an Auto-Parts Specialist at The Collection, I play a pivotal role in assisting with the management of $7 million in inventory of luxury automotive and motorsports brands, utilizing CDK Global software. In this high-volume work environment, I collaborate closely with technicians and parts salesmen to ensure accurate and efficient order fulfillment. Key responsibilities include:- Inspection and careful handling of high-value inventory to meet the standards of luxury automotive and motorsports brands.-Efficiently coordinate logistics with parts delivery drivers to ensure clients receive their orders promptly and in excellent condition.-Conduct regular inventory audits to maintain precision and minimize discrepancies, ensuring the integrity of the inventory system.This role demands a keen attention to detail and the ability to thrive in a fast-paced environment. Through effective collaboration and oversight, I contribute to the smooth operation and exceptional service delivery at The Collection.

San Juan, Puerto Rico

During my time as a Merchandise Coordinator at Dufry, I coordinated the placement of merchandise on the sales floor while delivering personalized customer service, assisting shoppers with their selections and resolve any concerns they had. My main duties involved:- Provided customized customer service through needs assessments and product recommendations, aiming to boost sales and promptly address customer inquiries.- Managed stock levels, overseeing merchandise logistics, and setting prices, alongside creating visually appealing product displays to enrich the shopping experience.- Analyzed sales data to identify market trends and suggest strategic pricing adjustments for improved sales performance.Working in my second language allowed me to advance my Spanish proficiency while refining my customer service, retail management, and sales skills. This role offered invaluable experience within an international retail setting.

Baton Rouge, Louisiana, United States

As the Valet Lead at L’Auberge Casino Hotel, I played a key role in ensuring top-notch service and guest satisfaction in the valet department. Here's a breakdown of my main tasks:- Supervised the valet team during busy shifts and special events, while ensuring guests received excellent service.- Trained new valets thoroughly on safety rules, guest management, and advanced parking techniques.- Handled complex guest issues with care and professionalism, building positive relationships and boosting guest happiness.The job also required me to adapt to different backgrounds and solve complex guest problems effectively. Through these experiences, I developed strong skills in customer service management and leadership, contributing to the success of L’Auberge Casino Hotel's guest services department.

Baton Rouge, Louisiana, United States

As an LSU Sports Operations Intern at Louisiana State University, I helped facilitate a seamless game-day experience for fans, primarily focusing on baseball and softball events. Key responsibilities included:- Collaborated with event staff to ensure efficient setup and breakdown, optimizing game-day preparations and day-to-day operations.- Worked closely with the baseball and softball teams to execute in-venue logistics, enhancing the overall fan experience.- Conducted post-event surveys to gather valuable feedback, driving continuous improvement initiatives and refining operational strategies.Through this role, I honed my skills in event management, teamwork, and customer service, and sports operations.

Miami, Florida, United States

- Embodied a positive store culture through honesty, integrity, and respect.- Promoted credit and loyalty programs.- Processed and prepared merchandise for the sales floor.