Ryan Pait Email & Phone Number

Cincinnati Metropolitan Area

- Promptly answers and responds to all customer calls and emails; helps resolve issues effectively with company values at top of mind to ensure customer satisfaction- Proactively communicates with cross-functional partners to enhance customer experience in stores and on website- Suggests and improves customer service processes and documentation procedures.

Cincinnati, Ohio, United States

- Led and developed store team of managers and associates- Recruited, hired, and trained new team members- Coached staff on effective selling behaviors while cultivating a service-based and feedback-friendly store culture- Managed store operations, including scheduling, budgeting, merchandising and inventory- Implemented new product merchandising and.

Cincinnati, OH

Houston, Texas Area

- Covered local literary events and interviewed visiting authors- Provided other book-related coverage, such as best-of lists, criticism, and columns

Elizabethtown

- Assisted other managers in executing men’s and women’s visual merchandising- Coached part-time brand associates on customer service and best practices- Executed store opening and closing procedures

Chautauqua, NY

- Covered literary arts beat at Chautauqua Institution’s daily newspaper for four summers- Interviewed authors, lecturers, institution staff, and community members- Wrote and researched over 150 articles, including profiles, previews, columns, event coverage, and literary criticism

Bowling Green, KY

- Tutored undergraduate students in writing and grammar at The Writing Center- Assisted Dr. Jerod Hollyfield in his research for his book- Participated in teacher training, including classes, presentations, and mentoring program- Designed syllabus and schedule for Introduction to College Writing course- Taught and evaluated 80 students over two semesters

Bowling Green, Kentucky, United States

- Managed student writers and worked with editorial board members to produce stories for Western Kentucky University’s award-winning yearbook- Assigned, researched, fact-checked, edited, and revised stories for the yearbook and Talisman website- Wrote stories for publication in yearbook and on website

Master Of Arts - Ma, English (Literature Concentration)

Bachelor Of Arts - Ba, Popular Culture Studies; Journalism Writing