Ryan P. Email & Phone Number

London, Gb

Falls Church, Virginia, Us

Work primarily on mechanical CAD models/drawings, part integration, and GD&T to produce parts and assemblies for manufacturing.

Falls Church, Virginia, Us

Educate and sell customers on ADT products and services. Once the customer decides on what they want to purchase, install and educate the customer on their new security system and it's functionality/features.

Responsible for reviewing scope of project and developing an on-going relationship with contractors. Utilize a cost-benefit analysis to minimize cost and eliminate overhead. Adapt to any problems that arise throughout the process. Seeing projects through to completion and ensuring the job site is run in a safe and efficient manner.

Responsible for completing assigned demolition tasks in a safe and efficient manner.

Minneapolis, Mn

Treasury Associate on the Cash Control Team- 2011 – 2012Responsible for setting up and updating ACH payments, monitoring terrorist reports, printing checks, and reviewing possible fraudulent checks.• Won the team-of-the-month award in Dec. 2011 for outstanding work and providing significant cost savings to the company by keeping the check printing process on site, rather than outsourcing to a dedicated offsite printing company.• Nominated for department-of-the-year at annual award ceremony in 2012.• Took the initiative to improve 4 processes resulting in streamlined efficiency, reducing task completion times by 3 hours per week.• Recognized by department leadership for exemplary work by having a write-up published in the Finance Department’s monthly newsletter.• Obtained OPEX White Belt certification(OPEX: Industry equivalent of Six Sigma) • Updated old procedures, eliminating redundancies and improving process clarity.• Received three Gold Awards for outstanding dedication and achievement.

Minneapolis, Mn

Client Service Representative (Fixed Annuities)- 2010 – 2011Responsible for working with clients and agents in order to answer questions regarding their fixed indexed annuities; resolved problems, concerns, and send tasks to other departments.• Won department-of-the-year during company’s annual rewards ceremony in 2011.• Received two “On-The-Spot” awards for going above and beyond, helping other departments with difficult situations between potential clients and their agents.• Received a “Spotlight” award for conveying patience, client focus, and seeing a problem through to the end by spending over an hour on the phone with an agent, helping save and maintain business for the company. • Showed the ability to adapt to new learning opportunities by cross-training in 3 different skill sets within my first year.• Received extensive Dalbar Training, improving my customer service skills and expertise, strengthening my understanding of the customer experience.• Excelled at Multi-tasking on many different levels as we accessed and utilized up to 7 different systems concurrently.

Responsible for managing, shipping, and warehousing of United Health Care’s office furniture inventory for all of their campuses nationally.• Reduced warehousing costs 26% by discarding outdated and damaged product. This resulted in annual savings of $86,000.• Displayed efficiency and decision making by determining what product could be re-used from warehouses resulting in an average quarterly cost avoidance of $2.19 million dollars. • Demonstrated teamwork by working with multiple Project Managers and Local Service Providers to resolve problems and complete projects before their deadlines.• Showed ingenuity and opportunistic thinking by donating the un-needed furniture to non-profit organizations resulting in tax benefits for the company.• Adapted to each projects unique needs and requirements by taking an out-of-the-box approach, reviewing all possible options, and ensuring the customers satisfaction.

Responsible for installing, fixing, and maintaining office furniture. 2000-2008• Mastered attention to detail and problem solving as it was extremely important to make sure everything was built to the clients’ needs and specifications; ensuring customer satisfaction and preventing re-works.

Engineering And Cad Technology, Engineering

Bachelor Of Science (Bs), Psychology

Education record