Ryan Patrick Lau Email & Phone Number

Central Visayas, Philippines

Region Vii - Central Visayas, Philippines

- Analyze and implement client specifications of new and ongoing projects- Contributes to the start-up of new projects, services and products of the business unit- In charge in quality control and assessment- I was sent to Sydney, Australia twice in 2015 for training of client's systems and tools and implement it's integration with the company's own systems.

Mandaue, Central Visayas, Philippines

Trains production associates and subject matter experts on project specifications, XML transformation, case law and legislative concepts for different accounts.Designs and curates training modules for different processes for all projects.

Region Vii - Central Visayas, Philippines

- analyzes the subject content, in which the indexer identifies the important concepts in an article, and the translates these concepts into the terminology of the indexing system- edits indexers output to ensure it conforms to indexing guidelines set by the client- train and guide new indexers on indexing rules and new feedbacks given by the client.- strategize with quality control team on improving and maintaining quality measures.

- analyzes the subject content, in which the indexer identifies the important concepts in an article, and the translates these concepts into the terminology of the indexing system.- appointed as team leader to improve group production and was able to do so successfully.