Ryan Baker work email
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Ryan Baker personal email
As a dynamic HR professional with a strong focus on driving operational efficiency and talent acquisition innovation, I have extensive experience leading teams and executing strategic initiatives that align with organizational goals. Currently spearheading global HR operations, I specialize in optimizing processes, leading digital transformation initiatives, and providing actionable insights that guide leadership decisions.In my previous role, I successfully co-led a high-performing talent acquisition team where we most notably reduced time-to-fill, increased the number of hires from underrepresented groups, and improved recruiting experience across the board. My passion for leveraging data and technology has resulted in the implementation of cutting-edge solutions, such as video interviewing platforms and enhanced recruitment workflows, driving efficiency and innovation across the HR landscape.I thrive in environments where collaboration and strategic alignment are key, and I consistently prioritize initiatives that elevate the employee experience, enhance diversity, and empower business outcomes. Whether it's partnering with cross-functional teams, implementing emerging technologies like GenAI, or refining talent acquisition strategies, I am committed to delivering value and advancing organizational success.
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Manager, Human Resources OperationsCengage Group Jun 2024 - Present• Spearheads global HR operations process optimization and standardization, driving efficiency and alignment with organizational strategic goals.• Leads high-value projects, including vendor selection, contract negotiation, team recruitment, and the development of communication plans.• Acts as the primary liaison for HRIT, driving digital transformation initiatives and supporting the implementation of global HR systems and process innovations.• Presents strategic initiatives and project updates to HR Leadership, influencing decisions that enhance the HR function’s capability and strategic value.• Analyzes key HR data and provides actionable insights to senior leadership, driving organizational improvements.• Develops annual timelines and project plans, improving cross-functional collaboration and optimizing resource allocation.• Implements innovative HR solutions leveraging emerging technologies, such as GenAI, to stay ahead of industry trends and enhance outcomes. -
Manager, Talent Acquisition OperationsCengage Group May 2022 - May 2024• Co-led a high-performing team of recruiters and coordinators, overseeing the full-cycle recruitment process across all business units in the U.S. and Canada.• Developed and executed strategic recruitment initiatives aligned with business goals, resulting in significant achievements: o Decreased average time-to-fill by 19%, reducing it from 59 to 48 days. o Shortened candidate identification time by 30%, from 27 to 19 days. o Increased hires from underrepresented racial/ethnic groups by 5%, from 28% to 33%. o Improved candidate experience score by 9 points, from 4.56 to 4.65. o Enhanced new hire experience score from 4.77 to 4.83. o Boosted hiring manager satisfaction by 32 points, from 4.55 to 4.87. o Partnered with Communications to elevate employer branding on LinkedIn, Indeed, and Glassdoor, leading to a 50% increase in applications (2022-2024).• Overhauled recruitment workflows and built custom reports for hiring managers, enabling data-driven talent decisions.
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Talent Acquisition Operations SpecialistCengage Group Feb 2021 - Apr 2022• Led strategic projects to enhance recruitment efficiency, including the development of a Talent Acquisition Hub for internal recruiters and hiring managers.• Collaborated with Talent leadership to develop data-driven reports and analytics, identifying recruitment trends and opportunities for process improvements.• Revamped the employee referral program and designed surveys to enhance the recruitment experience for both candidates and hiring managers.• Administered the ATS (Workday Recruiting, formerly iCIMS), ensuring optimal functionality and providing user support.• Launched a video interviewing and skills assessment platform (Filtered.AI) to streamline candidate evaluations.• Partnered with hiring managers and business leaders to devise and execute effective candidate sourcing strategies tailored to specific needs.
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Talent Acquisition SpecialistCengage Group Jun 2019 - Jan 2021• Led full-cycle recruitment for roles within the company’s customer service and experience organizations, from sourcing to offer acceptance.• Built diverse talent pipelines by engaging active and passive candidates using LinkedIn Recruiter, Talent Insights, and Indeed.• Spearheaded projects to improve talent acquisition, including implementing ATS, CRM, and text recruiting software to boost efficiency and innovation.• Conducted screenings and assessments, refining talent pools to align with organizational needs.• Partnered with hiring managers and business leaders to craft and implement effective candidate sourcing and attraction strategies.
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Talent Experience CoordinatorCengage Group Feb 2018 - May 2019• Collaborated with hiring managers, business leaders, talent acquisition partners, and candidates to deliver a seamless end-to-end recruitment experience.• Managed the coordination and scheduling of interviews from phone screens to final rounds, ensuring a transparent and positive candidate experience.• Conducted and completed background checks, providing timely updates to all stakeholders throughout the process.• Developed and facilitated onboarding programs for the technology organization, enhancing the employee experience from day one.• Coordinated equity incentive programs, ensuring compliance and smooth administration.
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Ballpark SecurityBoston Red Sox Mar 2016 - Feb 2022Boston, Massachusetts, Us• Assisted in implementing and enforcing Fenway Park policies and regulations, ensuring compliance among patrons.• Responded to emergencies, coordinating with law enforcement and medical services as needed. -
Human Resources AssistantFoley Hoag Llp May 2016 - Jan 2018Boston, Massachusetts, Us• Managed the onboarding experience for new hires, including the preparation, coordination, and facilitation of orientation programs and training sessions.• Acted as the primary point of contact for HR-related inquiries, conducting research and collaborating with HR leadership as needed.• Planned and executed firm events, including summer outings and service award celebrations, enhancing employee engagement.• Coordinated recruitment processes, including scheduling candidate interviews and managing candidate records using the firm’s Applicant Tracking System (LawCruit).• Maintained confidential personnel and benefits records in the firm’s HRIS (Epicor HCM). -
Human Resources InternWheelock College Aug 2015 - May 2016Boston, Ma, Us• Conducted and presented industry research to HR leadership, identifying and sharing best practices to enhance HR strategies.• Supported the sourcing, recruitment, and onboarding of college employees, utilizing the ATS (Hirezon Interview Exchange) to streamline processes.• Maintained confidential personnel and benefits records in the college’s HRIS (Jenzabar). -
Volunteer Assistant CoachLongmeadow Little League Mar 2010 - Aug 2015 -
Political Affairs Intern For Richard E. Neal (D-Ma)U.S. House Of Representatives May 2014 - Sep 2014Washington, Dc, Us• Drafted written correspondence and represented the congressman at events alongside his congressional staff.• Managed constituent communication, addressing calls and inquiries on various topics.
Ryan Baker Skills
Ryan Baker Education Details
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Emmanuel College (Boston)Psychology
Frequently Asked Questions about Ryan Baker
What company does Ryan Baker work for?
Ryan Baker works for Cengage Group
What is Ryan Baker's role at the current company?
Ryan Baker's current role is HR Operations Manager.
What is Ryan Baker's email address?
Ryan Baker's email address is rb****@****oag.com
What schools did Ryan Baker attend?
Ryan Baker attended Emmanuel College (Boston).
What skills is Ryan Baker known for?
Ryan Baker has skills like Recruiting, Communication, Customer Service, Human Resources, Conflict Management, Time Management, Screening, Human Resources Information Systems, Leadership, Linkedin, Employer Branding, Strategic Sourcing.
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