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As the Executive General Manager at Waterway Carwash, I have over three years of experience in leading operations, business growth, and talent development in the car wash industry. I have a bachelor's degree in Sports Management and a Coaching License "E" issued by U.S. Soccer. I am also CPR/AED Certified and have a Food Protection Manager Certification from ServSafe.In my current role, I develop and implement processes and strategies that enhance client relationships and improve cost effectiveness. I also work with internal and external partners to deliver business and revenue growth. One of my achievements is increasing the customer retention rate by 35% in one year. Additionally, I am passionate about coaching and supporting the organization's overall capability development. I have successfully trained and mentored over 50 team members and managers across multiple locations. Outside of work, I enjoy recreational activities, travel, and family time, including my two dogs.
Waterway Carwash
View- Website:
- waterway.com/our-people
- Employees:
- 758
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Territory ManagerWaterway CarwashChicago, Il, Us
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Executive General ManagerWaterway Carwash Jan 2023 - PresentChesterfield, Missouri, Us
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Senior General ManagerWaterway Carwash Jan 2022 - Feb 2023Chesterfield, Missouri, Us
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General ManagerWaterway Carwash Jul 2020 - Dec 2021Chesterfield, Missouri, Us
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ManagerWaterway Carwash Jun 2019 - Jul 2020Chesterfield, Missouri, Us
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Director Of OperationsQuad Indoor Sports Aug 2017 - Jun 2019Evanston , Illinois, Us Achieved 20% growth in revenue within a 12-month period by developing new business and go-to-market strategies Drove $1.1M in revenue by developing marketing strategies and advertising campaigns for annual programs Designed and implemented new staffing model to ensure talent recruiting and development with path to leadership. Developed new governance structure for Human Resources, Finance, Marketing, Facility Rules & Regulations, and Internal Controls to improve process efficiency and resource effectiveness. Improved café efficiency and cost margins by analyzing and redesigning costs, operations, and selling processes Managed a database of over 20,000 customers ensuring accurate data to influence data-driven decision making -
Childrens Program ManagerLakeshore Sport & Fitness Mar 2017 - Aug 2017Chicago, Il, Us Managed day-to-day operations of aquatics department, including swim team budget of $50k Increased profitability by developing better retention strategies and encouraging more involvement from members Restructured class offerings based on feedback to create clearer communications with members and staff Maximized pool usage by updating schedules and developing a new progression and status tracking process Improved the department’s reputation by developed a sense of culture and community within coaches and members -
Manager Of OperationsSoccer Planet Oct 2011 - Mar 2017 Created, developed, and managed over 120+ youth and adult teams through community relationships and working closely with coaches, managers, players, and facility personnel Developed strong community relationships with public and private entities including soccer clubs, park districts, and collegiate universities, and local businesses, Secured 30 advertising partnerships that generated about $100k in annual revenue Organized annual soccer tournament with growth from 24 to 100 teams in 6 years with sustainable profit increase
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Youth Soccer CoachIllinois Futbol Club Jun 2012 - May 2013Urbana, Il, Us• Coach, train and motivate team of young individuals in local soccer organization to foster technical growth• Develop, plan, and execute training sessions through fundamental techniques to over achieve goals of individual progress -
Youth Soccer CoachLil' Kickers Soccer Oct 2011 - Dec 2012
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Summer InternTime Ministries Jun 2011 - Aug 2011Vancouver, Wa, Us• Coordinate travel logistics for teenagers and adults to Monterrey, Mexico, act as liaison between American and Mexican non-for-profits• Work alongside local Mexican partner to construct infrastructures within local municipalities • Learn and comprehend Spanish to build close relationships within community -
Guest RelationsIllinois Leadership Center Aug 2010 - Oct 2010• Greet and welcome students, faculty, and staff – concierge of the center• Manage and maintain email communication with customers and staff members
Ryan Cronin Skills
Ryan Cronin Education Details
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University Of Illinois Urbana-ChampaignSports Management -
Parkland CollegeGeneral Education Courses
Frequently Asked Questions about Ryan Cronin
What company does Ryan Cronin work for?
Ryan Cronin works for Waterway Carwash
What is Ryan Cronin's role at the current company?
Ryan Cronin's current role is Territory Manager.
What is Ryan Cronin's email address?
Ryan Cronin's email address is ry****@****ail.com
What is Ryan Cronin's direct phone number?
Ryan Cronin's direct phone number is +181569*****
What schools did Ryan Cronin attend?
Ryan Cronin attended University Of Illinois Urbana-Champaign, Parkland College.
What are some of Ryan Cronin's interests?
Ryan Cronin has interest in Social Services, Children, All Sports Activities, Economic Empowerment, Soccer, Nutrition, Leisure, Fitness, Disaster And Humanitarian Relief, Golf.
What skills is Ryan Cronin known for?
Ryan Cronin has skills like Customer Service, Coaching, Management, Small Business, Business Strategy, Email Marketing, Organizational Leadership, Sales, Microsoft Word, Powerpoint, Youth Ministry, Youth Development.
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