Ryan Pham Email & Phone Number

Toronto, Ontario, Canada

JSTDRMN is a music collective that unites electronic music enthusiasts across the Greater Toronto Area through artist showcases, community socials, concert meetups, and social media marketing. Through local partnerships and talent scouting, JSTDRMN has gathered 1000+ fans in its first year, and is continuously pushing the boundaries of live music experiences! Check us out at: www.jstdrmn.com• Developing experiences & Engagement through the JSTDRMN Discord Server• Managing community and admin through Discord and applying the right role permissions, bots, and needs for users and admins.• Developing and implementing a user-centered design process to ensure that all digital touchpoints (website, social media, mobile apps, etc.) are optimized for user experience• Collaborating with the marketing and talent management departments to ensure that all digital touchpoints are aligned with the DJ collective's brand and business goals• Conducting user research to understand audience needs, behaviors, and pain points, and using that data to inform design decisions• Developing and implementing design systems and style guides to ensure consistency across all digital touchpoints• Creating wireframes, prototypes, and visual designs that effectively communicate design solutions to stakeholders and development teams• Managing and supervising a team of UX designers and developers, providing guidance, feedback, and support to ensure that all projects are delivered on time and within budget• Staying up-to-date with emerging UX trends and technologies, and identifying opportunities to incorporate them into the DJ collective's digital strategy• Working closely with developers to ensure that designs are implemented accurately and efficiently, and providing support and guidance throughout the development process• Conducting user testing and analysis to continuously improve the user experience across all digital touchpoints

Cambridge, Ontario, Canada

•Up keeping with current technology to retain knowledge of past and present computer hardware and other electronics.•Helping with sales of electronics and ensuring customer understands their needs.•Maintaining store cleanliness

•Providing computer services such as diagnostics, computer builds. Helping along side technician.•Providing customer service for returns, exchanges, and defective products. •Ensuring customer needs are met or providing information to customers for things that may not be in the hands of the company.

Ontario, Canada

• Educated customers on the latest mobile technology trends.• Collaborated with team members to meet and exceed sales targets.• Conducted product demonstrations to showcase features and benefits.• Managed inventory and ensured product availability.• Participated in ongoing training to stay updated on product knowledge.• Utilized CRM tools to maintain customer records and follow up on sales leads.

Puslinch, Ontario, Canada

• Operated back grinding machines to precision grind silicon wafers.• Monitored machine operation and adjusted parameters for optimal performance.• Inspected wafers for quality and adherence to specifications.• Conducted routine maintenance on grinding equipment to ensure functionality.• Collaborated with team members to meet production targets.• Maintained a clean and organized work area to ensure safety and efficiency.

Guelph, Ontario, Canada

• Managed the dish room, ensuring it was orderly for closing.• Provided dishes to staff to ensure smooth customer service.• Maintained cleanliness in the cafeteria, kitchen, and dish room.• Prepared for potential audits by keeping areas tidy and organized.• Collaborated with team members to complete tasks efficiently.• Assisted in other areas of facility maintenance as needed.

Guelph, Ontario, Canada

•Prepared food in a fast-paced environment to ensure timely service.•Ensured food was cooked efficiently and to high quality standards.•Worked in a team to complete orders without conflicts.•Maintained a clean and organized workstation.•Followed food safety guidelines to ensure the health and safety of customers and staff.•Collaborated with team members to meet customer service goals.

Bachelor Of Arts - Ba, User Experience Design

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