Ryan Pomeroy Email & Phone Number

• Uses available tools to assist customers with order issues.
• Subject matter expert helped in training new hire classes.
• Consistently achieves 95% or higher on quality monitoring.
• Provides technical support for website & other issues.
• Provides pre and post sale support

• Created & maintained employee & store schedule.
• Facilitated product ordering, stock & store inventory.
• Kept up with product information & industry trends.
• Curated & created social media campaigns.
• Communicated with customers through direct messaging.
• Designed graphics for social media.

Wellsville, New York

• Built and sustained long-lasting relationships with existing and potential clients.
• Conducted research on potential clients' products or services and determined the geographic location of the majority of their target customers.
• Set up meetings with potential clients to present advertising proposals and address their concerns.
• Educated clients how specific types of advertising will help promote their products or services in the most effective way
• Persuaded clients to purchase company advertising products and services by communicating the benefits of various types of advertising.
• Providing recommendations on suitable formats, advertising mediums, and font sizes.

Canandaigua, NY

• Hired & managed employees creating an effective sales team of 6+.
• Created infographics & sales flyers for the region.
• Resolved customer concerns regarding sales and service.
• Solicited sales of new or additional services or products.
• Facilitated product ordering, stock & store inventory.
• Kept up with product information & industry trends.