Ryan Poole Email & Phone Number

Getzville, New York

Tonawanda, NY

• Contributed to client digital products (monthly e-mails blasts and local listings) with updated graphic packages, layouts, and content
• Coordinated between client and rep for monthly engagement regarding e-mail blast
• Managed daily search engine uploads (Google and Bing) with team to optimize search engine results
• Aided reps with creating proposals for potential clients
• Provided comprehensive reports of monthly e-mail blasts and where they can be improved/revised for more audience engagement

Williamsville, NY

• Managed team inbox and establishes steady workflow for team of 12
• Proofread/copy edited all commemorative and legal advertising notices (e.g. obituaries & in memoriam notices) for 110 Canadian publications and their websites
• Served as first responder to e-mails and requests from clients, private parties and funeral homes
• Processes incoming requests to ensure adherence to formatting standards and daily deadlines
• Assists in timely resolution of customer service issues & notice placement via telephone, fax and email

Williamsville, NY

• Had highest placement and quality rating from January 2016 to December 2017, averaging 40 notices a day
• Edited pictures/text to meet publisher’s requirements and create quality advertisements
• Engaged in an average of 65 calls per day to place ads for private parties
• Helped train new hires with understanding the ad placement system, creating a voice for handling phone calls, and editing photos to a higher quality
• Regularly updated graphic library for team members to use while placing notices

- Worked with Local Cub Scout Pack 841 to build Internet presence - Updated website, Twitter, and Facebook accounts [design and content]- Helped managed the pages with the Cub Master

• Added weather and audio excerpts to play on air
• Created morning show webpage blog posts, articles, videos, graphics, and audio interviews
• Handled Facebook and Twitter accounts
• Generated on-air content to garner new listeners

• Managed and scheduled promotions staff for sales remotes
• Regularly updated social media and primary station websites
• Shot video during station-sponsored events
• Designed graphics for station-run charity events and concerts
• Aided Director of Promotions with on-air contests

• Worked remotes to promote various vendors and community events
• Acted as facilitator to vendors and artist runner during charity events and station sponsored concerts
• Maintained strong public relations for stations while working remotes

- Managed live radio broadcast over international borders

• Wrote and read news, weather, and sports updates for on-air Saturday morning shift
• Filled in for News Director during weekday shifts
• Updated WLVL website with news stories during weekday shifts

Gave tours to potential students and acted as a liaison to incoming students.

• Assisted music director and programming director for WKSE and WTSS Buffalo respectively
• Learned how to run board operations, update the music library, schedule music rotation, handle on-air callers and create a music schedule/playlist for a Top 40 station
• Created bumps and buffers and cut up voice-overs for stations
• Helped manage online content for both WKSE and WTSS websites

• Worked in the programming, promotions, public relations, news, sports, productions and music departments
• Named WSBU Staffer of the Semester, spring 2007
• Named WSBU Deejay of the Semester, fall 2009
• Produce news and sports broadcasts (basketball and baseball)
• Deejay own radio show as a part of the station’s programming
• Produce on-air content for show including music, trivia for giveaways and prizes.

* Plansbook designer: created and designed the projected ideas and campaign for The Stalwart Group * As part of the TV and Print team, brainstormed non-traditional and traditional methods of advertising, including website episodes, posters and various media relative to the department

• St. Francis House: worked in providing clothing and meals toward homeless people of Boston
• Warming House: provided one-on-one interaction and dinner for people of Olean along with clothing donations