Ryan Posthumus Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

San Francisco, California, Us

Overhauled the CRM and sales technology stack working cross functionally with Product, Engineering and Data teams to create required data integrations needed to support an effective and repeatable sales processLead Strategic effort to differentiate sales and support model for different tiers of customer increasing efficiency by 30% with a 50% reduction in marketing spendHired, trained, and lead a team of five highly effective members in a deliberate fashion

San Francisco, California, Us

Redwood City, Ca, Us

Asked by the CFO to lead all initiatives focused on improving the order to cash lifecycle.Owner of key milestones needed to realize significant benefits in the OTC process, including the implementation of Salesforce CPQRedesigned the product hierarchy in cooperation with Product and Sales Leadership to be implemented in Salesforce CPQ, and fully integrated with other operations platforms Communicated to Executive Staff the need for better system integration to support the growing complexity of business requirements related to reporting, sales forecasting, and compensation

Redwood City, Ca, Us

Promoted to expand the size and scope of the teams’ responsibilities to include Sales, Marketing and Service process improvement worldwide. Owned all aspects of the relationship with our implementation partner, Bluewolf, from contract negotiations, to project planning and continuous delivery of new features in SalesforceStreamlined sales planning, forecasting, and quota setting by making Salesforce the single source of truth replacing Excel, Google Docs and emailProvided necessary leadership and understanding to help the Marketing complete an overhaul of Marketo, and Customer Success correct a stalled implementation of Gainsight

Redwood City, Ca, Us

Lead a team of three, focused on cleaning up and standardizing the administration, data quality, and user experience of all business applicationsEstablished monthly release schedule, creating a consistent experience for users and project stakeholders reducing the number of support requests by 20%Implemented Agile Accelerator to increase team productivity and visibility into project milestonesPrioritized data quality and governance processes significantly reducing record duplication and increasing reporting accuracy

Redwood City, Ca, Us

• Major responsibility was acting as project lead on integration of systems following the acquisition of [x+1]• Trained the Sales Operations team on new reporting capabilities and best practices post roll out of the system integration• Scoped, designed, and drafted technical documentation for custom development projects• Worked with all levels of users, worldwide, to ensure maximum adoption of SFDC

Paris, Île-De-France, Fr

Managing the Salesforce.com rollout of a configure/price/quote, contract management/renewal, and invoicing project. Directly involved in all aspects of the implementation including requirement review, process design, data cleanup, and training.

Oakland, California, Us

Lead a major redesign of Salesforce.com to better integrate it with our consumer facing web applicationImplemented solutions to increase productivity and efficiency across the organization by improving contract management, data quality, and automating routine processesHelped train over 80 Market Specialists as new hires and oversaw their continued training of the sales processManaged the Sales Operations team who provided all sales reporting and quality metrics for Sales Management

Oakland, California, Us

Transferred to Phoenix to develop, build, and maintain the sales process for 35+ Market Specialists calling into 16 marketsHandled all Salesforce.com administration across the organization, including Sales and Professional ServicesCalculated the payment of all bonuses for Market Specialist and Sales Leaders twice a monthProvided analysis on a highly competitive landscape to assist Sales Management in strategic decision-making

San Francisco, Ca, Us

Hired in the first group of salespeople dedicated to calling the SMB space offering daily deals, and excelled in an environment with little directionWorked closely with other Market Specialists in creating sales material for delivery to merchantsInteracted with Operations and Engineering to create the best experience possible for both members and merchantsProspected and called over 40 new merchants daily in order to meet expected sales targets

Plano, Texas, Us

Earned ramp rate bonuses by acquiring 15 and 35 clients in the first six and twelve months of employmentAdded over 70 high net worth clients totaling 70+ million in new assets for the firmDirectly mentored two Account Executives in all facets of the job by identifying strengths and focusing on areas of improvementDeveloped and taught training classes focused on selling against competitors and efficient time management

Ba, Finance

Web Development