Ryan Primm Email & Phone Number

San Antonio, Texas, United States

• Routinely develop, test, and implement strategies to improve product by being a chief communicator between all departments• Manage all customer filings by maintaining strong contact with courts and clerks to guarantee complete satisfaction of our services• Ensure company stays at the forefront of the industry by researching changes to the current product market regarding expunction and nondisclosure laws • Initiate and preserve solid relationships between the company and the courts • Help shape the future of a rapidly-growing technology startup dedicated to clearing criminal records for qualified individuals in 3 states

720 Brazos St, Austin, Texas

• Exceed company metric goals, having one of the top conversion rates• Manage customer accounts to ensure an efficient experience throughout• Assist 30-50 customers daily with online sales bookings for storage facilities• Implement the training program for new hires on a weekly basis• Conduct team meetings to review metrics and build rapport • Responsible for boosting company morale by administering culture initiatives• Organize and lead call reviews to facilitate ongoing Sandler Sales training

Ashland, Or

• Oversee patients’ accounts, consistently updating proper information• Maintain a positive relationship with patients through follow-up calls• Book in-office appointments and contact outside doctors for referrals• Preauthorize specific insurance policies online/over the phone• Consistently file charts and paperwork while distributing faxes to coworkers

Hillsboro, Or

• Handle over 100 personal accounts daily • Attend weekly research meetings to improve standards at the call center• Develop customer relations by building rapport• Teach new employees on basic communication skills

Eugene, Oregon Area

• Supervised 25+ employees and their schedules• Trained new employees on policies, procedures, and customer service• Stocked supplies, maintained clean work area, and delegated tasks to coworkers• Handled daily cash flows over $1,000

Bachelor Of Arts (Ba), Drama And Dramatics/Theatre Arts, General

Activities and Societies: Co-Chair of the Pocket Theater, Campus Radio DJWorked with the Pocket Theater - a student-run organization that.

Theater Arts, French, Student Government

Activities and Societies: Student Leadership, Jazz and Pep Bands at sporting events, heavily involved in theater activities and French.