Ryan Rapole Email & Phone Number

Reston, Virginia

Pensacola, Florida

 Analyzed, research and resolve problems and discrepancies related to member accounts/loans Collected, reviewed and verified documentation for mortgage applications Interacted with members, staff and outside contacts to resolve discrepancies, problems & issues Processed mortgage applications in accordance with established laws, requirements, & guidelines Provided mortgage information to members regarding products, services, policies & rates Resolved changes, revisions and corrections with closing agents and settlement attorneys to ensure accurate and efficient processing of mortgages Monitored mortgage loan processes while ensuring compliance with Federal laws, as well as, NCUA and secondary market practices, guidelines and regulations

Vienna, Virginia

 Executed Title Stage Report Verified loan applicant’s employment  Provided excellent customer service Adding liens to insurance policies  Indexing supporting documents for loans Completed work for absent coworker  Knowledge of Navy Federal’s internal systems, objectives, and policies

Pensacola, Florida Area

Tasks and responsibilities were same as listed above in the Vienna location

Radford, Virginia

Oversee all game room activities including but not limited to running the register, attending to and servicing the bowling alley and assuring student safety within the game room.

Radford, Virginia

Responsible for security of the building, making sure buildings are clean and orderly. Assist with set up and break down of conferencing. Assisted with training of new staff for fall 2014

Gainesville, Virginia

 Ensuring products were stocked on sale floor Conducting sale transactions for customers Delegating task to other employees Prepping product displays for upcoming sales Traveled to other store locations Monitored and recorded sales transactions

Bachelor Of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies

Bachelor Of Business Administration (Bba), Business Administration And Management, Entrepreneurship