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Ryan Ravago Email & Phone Number

Over 17 years of experience in customer service field | Experienced Team Leader with expertise in prioritizing, developing efficient workflow and managing team member at ibex
Location: Calabarzon, Philippines, Philippines 11 work roles 1 school
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Current company
ibex
Role
Over 17 years of experience in customer service field | Experienced Team Leader with expertise in prioritizing, developing efficient workflow and managing team member
Location
Calabarzon, Philippines, Philippines
Company size
6874 employees

Who is Ryan Ravago? Overview

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Quick answer

Ryan Ravago is listed as Over 17 years of experience in customer service field | Experienced Team Leader with expertise in prioritizing, developing efficient workflow and managing team member at ibex, a company with 6874 employees, based in Calabarzon, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for Ryan Ravago.

Ryan Ravago previously worked as Team Manager at Ibex and Customer Service Team Lead at Tcl.Online Services Incorporated. Ryan Ravago holds Computer Science, Computer Science from University Of Perpetual Help System Dalta.

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ibex

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Profile bio

About Ryan Ravago

Hope all is well. By way of introduction, my name is Ryan Ravago a customer service advocate offering 17 years experience in customer service field. Currently working as a Team Leader and had 1 year experience in training and quality. I believe that my strong technical experience and education will make a very competitive candidate for your company and I would be very flexible in terms of roles and department.The key strength that I possess includes:1. 16 years of business process service experience particularly on inbound, outbound customer service and troubleshooting.2. Experienced on operations management, interactive skills development, performance management and quality development.3. Worked as the Master trainer of TCL North America who helps build training program and training agendaPlease see my profile for additional information on my experience. I can be reached via my mobile phone (09186470826). Alternatively, you can send me an email through this address ryanravago36@gmail.comThank you for your time and consideration. I look forward to speaking with you about this employment opportunity.

Current workplace

Ryan Ravago's current company

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ibex
Ibex
Over 17 years of experience in customer service field | Experienced Team Leader with expertise in prioritizing, developing efficient workflow and managing team member
washington, district of columbia, united states
Website
ibexglobal.com
Employees
6874
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Company profile
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11 roles

Ryan Ravago work experience

A career timeline built from the work history available for this profile.

Team Manager

Current
Ibex
Oct 2024 - Present

Customer Experience Manager

Alorica

Philippines

Provides regular supervision and mentorship over subordinate staff.Ensure regular and effective communication with subordinate staff on performance, goals, and coaching.Facilitates daily agent coaching and development sessions in both written and verbal format.Participates in client related activities to include client calibration sessions and project.

Oct 2022 - Jul 2023

Customer Service Team Lead

Tcl.Online Services Incorporated

Philippines

Responsible for supervising a group of 10-15 TSRs on behalf of TCL and clients. Drive performance and quality by establishing strong positive relationships, monitor and coach TSR daily through group meetings, one on one coaching and incentives. Achieve daily goals and mails and maintain a maximum level of performance. Assist in the development of TSRs.

Dec 2019 - Sep 2022

Master Trainer

Tcl.Online Services Incorporated

Worked with trainers in identifying training needs. Handle new hires. Creating reports for day-to-day operations including updates and training. Build training programs and prepare training agenda. Act as a team leader for nesting agents and provide support.

Jul 2018 - Dec 2019

Technical Support Specialist

Tcl.Online Services Incorporated

Muntinlupa City, National Capital Region, Philippines

Attend phone support for assigned account (North America). Maintain record of phone and email transaction reports. Worked as an Amazon Live Expert representative (February -April 2017)

Feb 2016 - Jul 2017

Directory Assistance Representative

E-Teleconnect, Inc.

Parañaque, National Capital Region, Philippines

Accepting calls from customer who are looking for telephone listings whether business, government or residential. Probing as effectively and efficiently to search on the listing requested the soonest possible time while maintaining high quality assurance and low handling time.

Sep 2015 - Feb 2016

Customer Support Professional

Convergys

Pasay, National Capital Region, Philippines

Responsible for answering inbound sales and customer service calls in relating to DISH networks entertainment services and products hardware systems and customer service inquiries regarding technical support, billing and general information requests.

Feb 2015 - Sep 2015

Directory Assistance Operator

Kgb

Makati, National Capital Region, Philippines

Main duties were to initiate incoming calls requesting information about directory assistance, movie showtimes, restaurant reviews, traffic, weather and other information. Worked as a POP-A-LOCK dispatcher (November - January 2013)

Mar 2007 - Jan 2015

Quality Assurance Specialist

Spi Global Ii

Parañaque, National Capital Region, Philippines

Responsible for analyzing different journals, proofreading, and carrying out texts and layout corrections according to specifications and standards.

Jun 2006 - Jan 2007
Team & coworkers

Colleagues at ibex

Other employees you can reach at ibexglobal.com. View company contacts for 6874 employees →

TP Troy Perez Troy Perez Colleague at IbexManagua, Managua, Nicaragua, Nicaragua View → MS Muhammad Sarfraz Muhammad Sarfraz Colleague at IbexPakistan, Pakistan View → AJ Al Japney Loredo Al Japney Loredo Colleague at IbexPhilippines, Philippines View → SM Sheriya Mills Sheriya Mills Colleague at IbexHampton, Virginia, United States, United States View → MM Mikayla Michael Mikayla Michael Colleague at IbexBend, Oregon, United States, United States View → JL John Luis Lacsado John Luis Lacsado Colleague at IbexTagbilaran, Central Visayas, Philippines, Philippines View → JC Joed Christian Arais Joed Christian Arais Colleague at IbexBohol, Central Visayas, Philippines, Philippines View → JA Jonas Allen Aguilar Jonas Allen Aguilar Colleague at IbexMakati, National Capital Region, Philippines, Philippines View → MH Muzaffar Hussain Muzaffar Hussain Colleague at IbexKarāchi, Sindh, Pakistan, Pakistan View → MD Monique Davis Monique Davis Colleague at IbexPortmore, Saint Catherine, Jamaica, Jamaica View →
1 education record

Ryan Ravago education

FAQ

Frequently asked questions about Ryan Ravago

Quick answers generated from the profile data available on this page.

What company does Ryan Ravago work for?

Ryan Ravago works for ibex.

What is Ryan Ravago's role at ibex?

Ryan Ravago is listed as Over 17 years of experience in customer service field | Experienced Team Leader with expertise in prioritizing, developing efficient workflow and managing team member at ibex.

Where is Ryan Ravago based?

Ryan Ravago is based in Calabarzon, Philippines, Philippines while working with ibex.

What companies has Ryan Ravago worked for?

Ryan Ravago has worked for Ibex, Tcl.Online Services Incorporated, Alorica, E-Teleconnect, Inc., and Convergys.

Who are Ryan Ravago's colleagues at ibex?

Ryan Ravago's colleagues at ibex include Troy Perez, Muhammad Sarfraz, Al Japney Loredo, Sheriya Mills, and Mikayla Michael.

How can I contact Ryan Ravago?

You can use AeroLeads to view verified contact signals for Ryan Ravago at ibex, including work email, phone, and LinkedIn data when available.

What schools did Ryan Ravago attend?

Ryan Ravago holds Computer Science, Computer Science from University Of Perpetual Help System Dalta.

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