Ryan Goodwin Email & Phone Number

Remote First, US

Sydney, NSW, AU

San Ramon, California, US

• Principal engineer for devops group responsible for delivering mission-critical, enterprise applications for 60k+ monthly users.
• As scrum master, define, groom, and prioritize team roadmap to optimize velocity while balancing infrastructure and application improvements. Conduct scrum ceremonies and promote continuous improvement practices.
• Technical thought leader able to administrate complex systems in distributed environments ensuring runtime SLO/SLA maintained.
• Excellent communicator with ability to simplify complex technical concepts for mass consumption. Ability to translate business priorities to measurable engineering outcomes.

San Ramon, California, US

• Maintain end-to-end cloud-hosted web applications including all operations aspects (monitoring, logging, load-balancing, scaling, disaster recovery)
• Migrate virtualized application services to on-prem and web-based clouds (Openstack/AWS)
• Analyze and tune applications for performance
• Create and maintain team backlogs using scrum. Conduct all scrum ceremonies.

San Ramon, California, US

• System administrator (linux) for n-tier web-applications
• Technical lead for Atlassian stack, GitHub, & Artifactory
• Serve as senior support escalation point for technical support issues
• Automate operations related to upgrades, migrations, and data divestitures

San Ramon, California, US

• Provide end user technical support for developer tools at GE
• Troubleshoot, test, and implement fix for technical issues, application upgrades, config changes, and system migrations

Sydney, NSW, AU

* Provide legendary customer support for Atlassian Confluence and Crowd!* Troubleshoot customer issues related to the installation, configuration, and implementation of Atlassian products within SLA* Provide effective and clear communication while establishing appropriate expectations with clients* Contribute technical expertise to knowledge base and drive.

San Mateo, California, US

Provide customer support for enterprise application suite to global clients in cooperation with local and overseas team members. Utilize technical analytical and problem solving skills to answer application questions, provide application expertise, and troubleshoot data and software issues. Delivery of dynamic solutions for issues, as well as coordinate.

Oakland, California, US

• Participate in new projects to define system requirements, business processes, and end-to-end solutions.
• Perform high quality business and issue analysis (including initial fact finding, research on application functionality, defining and documenting business processes, work flows and system requirements).
• Research and deliver feasibility study for skills repository SharePoint web application.
• Provide support/knowledge as SharePoint administrator at site collection level to end users.
• Facilitate knowledge sharing / product demonstration sessions to promote adoption and usage of SharePoint.
• Brand intranet SharePoint site to mimic corporate standards using CSS,.NET masterpages, themes.

Morris Plains, NJ, US

San Jose, CA, US

Assist two professors in Organization & Management department with grading, filing, file conversion, project preparation, data entry.

Working to develop skills as a Flex developer using Eclipse platform. Learning technologies including Flex 3, ActionScript 3.0, JavaScript, cruisecontrol, svn, Ant, web services, server and database technologies, and Cairngorm and MVC architectures.

Washington, DC, US

Trained and managed three special weapon infantry teams to Marine Corps proficiency levels. Meritoriously promoted to Corporal and honorably discharged. Received Navy Good conduct Medal, Navy Unit Commendation, and Meritorious Mast awards in recognition of serving naval security detail aboard USNS ships out of Bahrain from Nov. 2004 to March 2005. Traveled.

Maintained employee workstations, network configurations, software installation and company-wide software upgrades, and hardware upgrades. Participated in (on-call) corporate-wide 24 hour help desk program.

Santa Clara, California, US

Assisted QA engineers with daily tasks of running tests on equipment.Helped maintain computers on high volume LRAS modem systems. Remapped intranet for ease of network configurations. Helped organize donation of unused equipment for local schools.

Bs In Business Administration, Management Information Systems

Aa, Business Administration