Ryan Ridge Email & Phone Number

Jacksonville, Fl, Us

Boca Raton, Fl, Us

Jacksonville, Florida, Us

Jacksonville, Florida, Us

Vizergy serves the world’s travel and hospitality industry with fiercely competitive tools to maximize revenue. Our formula for success includes cutting-edge SaaS technologies, proven digital marketing programs and the best professionals in the industry. My responsibilities at Vizergy include:• Managing, training, mentoring and motivating a team of Business Development Directors.• Crafting custom, holistic digital marketing programs that maximize ROI (in the form of bookings) for our clients.• Coordinating with Vizergy leadership to ensure marketing, sales outreach and merchandising are aligned with client needs.

London, Gb

• Joined the content marketing and digital archiving/hosting division of the UK’s largest independent publisher as the lead sales executive• Developed and delivered custom solutions to clients ranging from SMEs to Fortune 100 businesses• Conceptualized a major digital archiving product, conducted in-depth market research, and presented results to the Bloomsbury Executive Committee • Reported directly to the Managing Director of Bloomsbury Content Services and contributed to all major partnership discussions and presentations

Jacksonville, Fl, Us

As an Account Executive with the Lending Solutions business unit at Black Knight:• Managed SaaS product-level accounts with total annual turnover exceeding $10M• Reached 150% of account growth quota• Developed a strategic growth plan for the division's top-tier accounts • Managed contract renewals and pricing/contracts for add-ons and custom projects

Jacksonville, Fl, Us

• Responsible for ensuring executive strategy was clearly communicated implemented across all sales organizations• Managed 20 top-tier accounts with combined annual spend exceeding $700M• Led cross-selling initiatives that resulted in contracts valued over $100M• Reported directly to the Chief of Staff in the office of the CEO• Prepared sales and operations reports/presentations for the executive committee and the BK board of directors • Strategic leadership development strategy led to revenue growth of 44% or $280M during this period

Jacksonville, Fl, Us

As PoweCell consultant on Black Knight's LoanSphere FC/BK default servicing platform:• Provided business and technical support for clients using one of BK’s propriety SaaS platforms• Internal liaison between application developers, business analysts, project managers, and other BKFS staff• Served as single point of contact for technical issues and system enhancement requests

Jacksonville, Fl, Us

As a business consultant for Black Knight's Invoice Management Solution (proprietary SaaS invoicing and payments platform):• Oversaw the process of reviewing enhancement requests, producing scope documents, and working with business analysts, developers, and quality assurance to ensure a smooth product development cycle• Reviewed, validated, and escalated product defects submitted by clients and internal contacts• Developed product pricing models and produced extensive ad hoc reporting and analysis

Jacksonville, Fl, Us

• Responsible for training, managing, hiring and mentoring a team of four client relations specialists.• Troubleshot, researched, and developed metrics surrounding the way Black Knight’s network of default service providers perform• Responsible for ensuring the satisfaction of a network of over 400 SaaS clients• Reviewed, validated, and escalated product defects submitted by clients and internal contacts• Developed product pricing models and produced ad hoc reporting and system/market analysis

Bachelor’S Degree, English & Philosophy (Double Major)

Master Of Business Administration (Mba)