Ryan Kinser, Ams, Lcam

Ryan Kinser, Ams, Lcam Email and Phone Number

President at Jili Property Management @ Jili Property Management
Ryan Kinser, Ams, Lcam's Location
New York, New York, United States, United States
Ryan Kinser, Ams, Lcam's Contact Details

Ryan Kinser, Ams, Lcam work email

Ryan Kinser, Ams, Lcam personal email

n/a

Ryan Kinser, Ams, Lcam phone numbers

About Ryan Kinser, Ams, Lcam

Specialized ultra-luxury property and asset management, rooted in five-star, white glove service management and execution for heads of state, executives, dignitaries, politicians and celebrities.Extensive experience in opening luxury condominiums, full-service luxury hotel properties as well as with hotels undergoing full-scale renovations. Brands include Mandarin Oriental Hotel Group, Marriott, Hilton, Residence Inn by Marriott, and independent luxury boutiques. Additional marketing and media relations experience with Convention and Visitor Bureaus at the state and local levels. Experience is dynamic with a focus on building and managing teams and programs with a drive toward guest centric results.Other experience includes hotel, entertainment talent, and corporate travel consultation roles in the Americas and Hong Kong.Personal interests include aviation, luxury real estate, skyscrapers, concierge programs, international cuisine and fine dining, public transportation networks, and global travel.Locations of interest include the Americas, China, and the United Arab Emirates.

Ryan Kinser, Ams, Lcam's Current Company Details
Jili Property Management

Jili Property Management

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President at Jili Property Management
Ryan Kinser, Ams, Lcam Work Experience Details
  • Jili Property Management
    President And Head Of Property Management
    Jili Property Management Nov 2018 - Present
    New York, New York, Us
    jiliproperties.com@jilipropertiesJili is a boutique, white-glove luxury property management brand operating in New York City, the Hamptons, Florida, Philadelphia and other markets.
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  • Jili Hotels And Resorts
    President
    Jili Hotels And Resorts May 2022 - Present
    jilihotels.com@jilihotelsandresorts
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  • Ddg
    Vice President Of Property And Asset Management
    Ddg Mar 2015 - Mar 2021
    Us
    DDG Property Management is now Jili Property Management.
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  • Interstate Hotels & Resorts
    Director Of Guest Experience
    Interstate Hotels & Resorts Aug 2013 - 2015
    Plano, Texas, Us
    Awarded Manager of the Year, 2013.Develop and direct service culture programs and initiatives. Head Learning & Development.Create and enhance guest loyalty and VIP recognition programs and partnerships.Manage VIP stays for the landmarked, RFR renovated Paramount Hotel, the official hotel partner of the Tony Awards.Tailor experiences for hotel VIP guests to Queen of the Night at the Diamond Horseshoe, below the Paramount hotel. www.queenofthenightnyc.com. Assist in establishing regional hotel concierge program. Queen of the Night was selected 'Best Nightlife' at the 2014 Concierge Choice Awards.Innovate approaches to enhance guest experience and service delivery opportunities.Capture, analyze and track guest response data to build and manage departmental action plans.Manage social media initiatives. Utilize data to implement programs and strategies for problem resolution and guest satisfaction enhancement.Experience in luxury airline crew relationship management and stay coordination.Oversee Concierge operations.Union labor relations experience.Interstate Hotels & Resorts is the leading global hotel management company with more than 380 hotels and 73,000 rooms located throughout the U.S. and around the world.
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  • Highgate Hotels
    Director Of Guest Experience
    Highgate Hotels Apr 2012 - Aug 2013
    New York, Ny, Us
    Conceptualized, created, implemented and directed guest recognition and loyalty programs.Developed and implemented proactive customer satisfaction and problem resolution initiatives for a Times Square landmark boutique hotel prior to, during, and after full-scale renovations.Provided support in developing amenity programs for the opening of luxury boutique hotels in Manhattan.Engaged cross-promotional opportunities with regional businesses and attractions.Coordinated with Sales & Marketing in the optimization of corporate and extended stay accounts.Managed a team of 45+ colleagues.Collaborated with Front Office, Engineering, Housekeeping, and Food & Beverage management teams.Responded to guest feedback and social media.Union labor relations experience.
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  • Mandarin Oriental Hotel Group
    Senior Guest Relations Manager
    Mandarin Oriental Hotel Group Jul 2007 - Apr 2012
    Quarry Bay, Hong Kong, Hk
    Headed, created, implemented and managed VIP recognition, stay management and loyalty initiatives.Managed Butler Services.Co-managed the Tai Pan membership services club and lobby concierge desk.Participated in the local rollout of the globally linked Springer Miller Systems interface.Maintained communication with global counterparts to ensure seamless guest experiences.Experience in Washington DC and cross exposure at domestic and international locations.Mandarin Oriental, Washington DC was ranked the #1 hotel in Institutional Investor's "Top 100 Hotels of the World" 2007 survey.
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  • Marriott International
    Guest Services
    Marriott International May 2006 - Jul 2007
    Bethesda, Md, Us
    Assisted in the pre-opening and opening operations of a 250 room full-service business and convention hotel.Opened and established the club lounge as one of the top ranked on the East Coast.
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  • Hilton Worldwide
    Guest Services
    Hilton Worldwide 2005 - Jul 2007
    Mclean, Va, Us
    Assisted in the grand opening operations of a 256 room full-service, luxury oceanfront resort and convention property.Executed operations in the executive lounge, known as the Empyrean Lounge, and tailored luxury protocol.
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  • Oyster Pointer
    Accounts Manager
    Oyster Pointer 2002 - Jul 2007
    Built relationships within the local business community and City government to maximize exposure. Wrote feature articles for the monthly newspaper with a circulation of over 10,000.
  • Sister Cities Of Newport News, Inc.
    International Relations Assistant
    Sister Cities Of Newport News, Inc. 2002 - 2007
    Assisted operations in support of business and cultural relationships with Taizhou, China, Neyagawa, Japan, and Griefswald, Germany. Participated in domestic and international exchanges.
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  • Virginia Tourism Corporation
    Grants Administrative Assistant
    Virginia Tourism Corporation 2003 - 2005
    Richmond, Virginia, Us
    Researched and provided leads to the executive committee for multi-million dollar grant funding opportunities to support the hospitality and tourism industries in the State of Virginia.
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  • Newport News Tourism Development Office
    Media And Marketing Coordinator
    Newport News Tourism Development Office 2001 - 2003
    Wrote media releases, feature articles, and maintained the City's calendar of events.

Ryan Kinser, Ams, Lcam Skills

Hotel Management Hospitality Management Hotels Hospitality Industry Hospitality Front Office Pre Opening Resorts Food And Beverage Leadership Revenue Analysis Catering Yield Management Customer Satisfaction Team Building Customer Service Luxury Training Vip Property Management Management Renovation Marketing Vip Services Rooms Division Tourism Talent Management Social Media Multi Property Management Menu Development Concierge Services Guest Service Management Property Management Systems Public Relations Asset Management Onq Opening Hotels Restaurants Pre Opening Experience Culinary Skills Corporate Events Convention Services Meeting Planning Opera Leisure Banquets Hotel Booking Spa Fine Dining Restaurant Management

Ryan Kinser, Ams, Lcam Education Details

  • Christopher Newport University
    Christopher Newport University
    Marketing And Writing
  • Chinese Learning Fount
    Chinese Learning Fount
    Mandarin Chinese
  • New York Real Estate Institute
    New York Real Estate Institute
    Salesperson License
  • Graduate School, Usda, Usa
    Graduate School, Usda, Usa
    Japanese

Frequently Asked Questions about Ryan Kinser, Ams, Lcam

What company does Ryan Kinser, Ams, Lcam work for?

Ryan Kinser, Ams, Lcam works for Jili Property Management

What is Ryan Kinser, Ams, Lcam's role at the current company?

Ryan Kinser, Ams, Lcam's current role is President at Jili Property Management.

What is Ryan Kinser, Ams, Lcam's email address?

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What is Ryan Kinser, Ams, Lcam's direct phone number?

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What schools did Ryan Kinser, Ams, Lcam attend?

Ryan Kinser, Ams, Lcam attended Christopher Newport University, Chinese Learning Fount, New York Real Estate Institute, Graduate School, Usda, Usa.

What are some of Ryan Kinser, Ams, Lcam's interests?

Ryan Kinser, Ams, Lcam has interest in Swimming, Social Services, Travel, Language Studies.

What skills is Ryan Kinser, Ams, Lcam known for?

Ryan Kinser, Ams, Lcam has skills like Hotel Management, Hospitality Management, Hotels, Hospitality Industry, Hospitality, Front Office, Pre Opening, Resorts, Food And Beverage, Leadership, Revenue Analysis, Catering.

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