Chief Operations Officer
CurrentDuties and Responsibilities:• Operational Leadership: Oversee day-to-day operations of Dustforge, ensuring efficient and effective management of 3D printing services across SLS, SLA, SLM, MJF, and FDM technologies.• Strategic Planning: Develop and execute strategic plans to drive business growth, optimize processes, and enhance service offerings in the 3D printing sector.• Team Management: Lead and mentor a diverse team of professionals, fostering a collaborative environment and driving high performance to meet organizational goals.• Client Relations: Cultivate and maintain strong relationships with key clients and stakeholders, providing exceptional service and addressing any issues to ensure client satisfaction.• Vendor Management: Manage relationships with suppliers and partners, including TPM3D, to ensure a reliable supply chain and effective distribution of 3D printing solutions in Australia and New Zealand.• Process Optimization: Implement and monitor best practices and processes to improve operational efficiency, reduce costs, and enhance the quality of 3D printing services.• Business Development: Identify and pursue new business opportunities, market trends, and technological advancements to expand Dustforge’s market presence and competitive edge.• Financial Oversight: Oversee budgeting, financial planning, and performance analysis to ensure profitability and fiscal responsibility.• Quality Assurance: Ensure adherence to quality standards and regulations in all aspects of 3D printing operations, including material handling, production processes, and final product delivery.• Innovation Management: Drive innovation by evaluating and integrating emerging technologies and methodologies to keep Dustforge at the forefront of the 3D printing industry.