Ryan Ruby Email & Phone Number

Seattle, Washington, United States

Responsible for the End-to-End engineer experience of the Azure DevOps based CI/CD pipelines & automation of infrastructure management for Starbucks Retail Technology. Maintaining stability and functionality of existing systems while directing continuous improvement of the release and infrastructure management solutions. Evaluation of new technology and integrations to drive for greater accessibility and decreased complexity.

Redmond, Washington

Live Site engineering in a multi-platformed authentication system enabling consumer account access to Microsoft services and systems.▸Lead Service Engineer for Azure DevOps platform supporting Continuous Deployment and Continuous Integration (CI/CD) of the MSA Production service.▸Drove creation of Active/Active, distributed, Content Delivery Network (CDN) in response to multi-hour authentication outage. >Initiated, implemented, and released CDN solution of high availability architecture, cross-segment fault-tolerance, zero-touch fail-over, cross stack redundancy. Satisfying all Disaster Recovery and Business Continuity requirements with isolated platforms. > Adopted as org standard and has maintained 100% user availability over multiple global outages of individual components. > Developed analytics and metrics ingestion system from native Azure logs to monitoring system schema via Azure Logic Apps and Kusto databases.▸Spearheaded the creation and built team engagement in populating a service dedicated wiki consolidating Troubleshooting Guides, standardized incident resolutions, and undocumented procedures to reduce ramp rate for new live site engineers.▸Created task-based documentation of sanctioned process and in-person cross-training sessions of Team developers for transitioning to shared DevOps Live Site engagement.

Redmond, Wa

Lead Service Engineer for platform systems, enabling orchestration, and administration for org-wide production services.▸Provided service design and architecture guidance on all platform services. Designed the org standard for Hybrid-Cloud integration and management of Azure resources.▸Product Team Service Engineer for the initial design and prototype of Elastic AutoPilot (EAP) hybrid cloud platform. ≻ Embedded directly with AutoPilot Product Team (AP) in the transfer of EAP prototype to AP. ≻ Provided Live Site Engineering perspective in design reviews, feature proposals, and acceptance criteria of the EAP 1st and 2nd platform systems.▸Lead Service Engineer of Windows Phone Services (WPS) Orchestration system for administration and management of WPS Azure Services. ≻ Sole ownership of sustained engineering efforts protecting live site availability throughout the migration to supported platforms. ≻ Coordinated org leadership goals, Azure platform deprecation timeline, and product team resources while ensuring minimal customer impact during service migration. ≻ Built and implemented zero-touch service replacement for platform service dependencies.▸Org-wide ownership for deprecation of orphaned Azure resources. ≻ Removed unnecessary Azure expenses to Product Team of greater than $500K per month. ≻ Closed the attack surface vector of unmanaged code and the exposure of Intellectual Property.▸Team Lead for WPS Engineering Complex. An engineering team of FTE and vendor staff with individual skills and experience supporting build, automated testing, and CI/CD platform service availability. ≻ Consolidated ownership and virtualized 90% of test environments. ▸Embedded in multiple Product Teams. Setting production quality requirements and driving incident response post-mortems.

Lab Engineer for Microsoft's Education Product Group. Dealing mostly in new system deployments and maintenance. Primarily focused on Hyper-V virtualization and SCVMM.

Redmond, Wa

Service Engineer/System Architect for High Business Impact applications in MSIT org.▸Primary SE on malware detection system code quality gate. ≻ Ownership of Zero Impact continuous software update system. Required for keeping current multiple OS versions, hotfixes, malware detection system software and signature updates. ≻ Realized 80% reduction in hardware COGS through deployment of Hyper-V in test environments.▸Designed and deployed remote management console solution while maintaining service isolation from untrusted networks.

Redmond, Wa

Lab Manager for MSN Marketplaces.▸Sole ownership of test lab resources for multiple verticals within MSN. ≻ Reduced annual hardware budget from $550K to $100K within the first year. ≻ Performed complete lab move from private lab to managed facility with zero impact to production content generation.▸On-site set-up, support, and teardown of secure remote network at the North American International Auto Show for editorial content generation as the official site of NAIAS.

Redmond, Wa

Operations Analyst in the Microsoft Corporate Data Center.▸Lead On-Site hardware technician for overnight weekend shift in 24/7 datacenter.▸Subject Matter Expert on all in service Hewlett-Packard server SKUs.

Onsite support technician to Microsoft for HP’s line of Itanium prototype servers.