Ryan Smith

Ryan Smith Email and Phone Number

Store Development Manager with National Nail @ National Nail
Ryan Smith's Location
River Edge, New Jersey, United States, United States
Ryan Smith's Contact Details

Ryan Smith personal email

n/a
About Ryan Smith

Currently, I am a Store Development Manager at National Nail, a leading supplier of fastening solutions for the construction industry. I have a Bachelor of Arts in Acting from Ramapo College of New Jersey, where I honed my skills in communication, creativity, and collaborationWith over 7 years of retail, customer service, and sales experience, I consistently deliver the best possible outcomes and aim to be a high-impact team member. I have a deep understanding of KPI business metrics and have worked in several roles with varying teams and levels of responsibility. I am a team player who values integrity, leadership, trust, learning, and respect.

Ryan Smith's Current Company Details
National Nail

National Nail

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Store Development Manager with National Nail
Ryan Smith Work Experience Details
  • National Nail
    Store Development Manager
    National Nail Apr 2022 - Present
    Grand Rapids, Michigan, Us
    Expanded relationships with key stakeholders within various departments, enhancing overall sales performance for over 90 locations.Coordinated sales training and project execution, contributing to improved service standards.Reported on account status weekly, identifying and addressing potential issues and opportunities.Supported store-level activities, including sales events and ad-hoc tasks.Conducted relevant market research to assist in full-line reviews and drive effective merchandising across various accounts.
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  • Floor & Decor
    Pro Sales Specialist
    Floor & Decor May 2021 - Apr 2022
    Atlanta, Georgia, Us
    Managed a diverse client portfolio, driving existing business relationships with contractors, designers, developers, and other commercial interests through email, in-person meetings, and phone calls growing in-store pro sales from 20 to 34% Consistently surpassed individual sales quotas by adopting a proactive, solution-oriented approach in all customer interactions, ensuring timely follow-up and proactive communication for maximum account retention.Identified opportunities for upselling and cross-selling within existing accounts, generating additional revenue streams.Conducted regular training sessions for junior sales staff, contributing to their professional development and team success.
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  • The Home Depot
    Customer Service Lead
    The Home Depot Sep 2020 - May 2021
    Atlanta, Georgia, Us
    Reviewed and resolved escalations within the 20+ person customer service department ensuring timely resolution and minimal impact on business operations.Mentored junior team members, fostering a collaborative and supportive work environment.Coordinated and oversaw orders and deliveries through in-house order management systems.12-time Homer (Merit Recognition) Award and Regional Vice President Award recipient.
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  • The Home Depot
    Customer Service Representative
    The Home Depot Oct 2016 - Sep 2020
    Atlanta, Georgia, Us
    Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.Handled customers efficiently, finding satisfactory resolutions for both the customers and the companyEnhanced customer satisfaction by promptly addressing concerns and providing accurate information.
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  • Camp Nobebosco Scouting Bsa
    Director Of Scoutcraft
    Camp Nobebosco Scouting Bsa Jun 2016 - Aug 2016
    Trained, directed, advised, and lead department staffResponsible for neat, clean, and orderly condition of Scoutcraft area and equipmentServed as the Merit Badge Counselor for backpacking, camping, cooking, emergency preparedness, orienteering, pioneering, search and rescue, and wilderness survival
  • Camp Nobebosco Scouting Bsa
    Assistant Director Of Scoutcraft
    Camp Nobebosco Scouting Bsa Jun 2015 - Aug 2015
    Assisted with department management, staff training, and inventoryProvided instruction in the various badges within the department

Ryan Smith Skills

Leadership Phone Etiquette Communication Conflict Resolution Problem Solving Public Speaking Training Escalation Resolution Customer Service Customer Support Retail

Ryan Smith Education Details

  • Ramapo College Of New Jersey
    Ramapo College Of New Jersey
    Acting
  • Bergen Community College
    Bergen Community College
    Theatre/Theater
  • Fair Lawn High School
    Fair Lawn High School
    High School Diploma

Frequently Asked Questions about Ryan Smith

What company does Ryan Smith work for?

Ryan Smith works for National Nail

What is Ryan Smith's role at the current company?

Ryan Smith's current role is Store Development Manager with National Nail.

What is Ryan Smith's email address?

Ryan Smith's email address is ry****@****cor.com

What schools did Ryan Smith attend?

Ryan Smith attended Ramapo College Of New Jersey, Bergen Community College, Fair Lawn High School.

What skills is Ryan Smith known for?

Ryan Smith has skills like Leadership, Phone Etiquette, Communication, Conflict Resolution, Problem Solving, Public Speaking, Training, Escalation Resolution, Customer Service, Customer Support, Retail.

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