Ryan S. Armstrong Email & Phone Number

London, Gb

New York, Us

Collaborating with Global Chief Marketing Officer, corporate and commercial marketing leads, and consumer insights leads to develop multi-year marketing value creation plan- Managed and reviewed corporate and regional marketing strategy and financial long-range plan development across brand marketing, media, regional marketing, and consumer insights & data science- Led cross-functional project to develop end-to-end connected and consumer-driven pricing process, including initial pricing, promotion, and markdown - Regularly engaged on and presented marketing strategy, key focus areas, and activities to Global Leadership Team, Executive Leadership Team, CEO, Board, and 500+-person marketing organization- Coordinated strategic initiatives across a team of 12 senior executives (incl. brand, media, and regional marketing; finance; consumer insights; and data science), ensuring alignment with enterprise goals, enhancing cross-functional collaboration, and driving key performance metrics

New York, Us

- Reinvented full value chain for Handbags to drive 5X business growth in the medium-term via anoperational flywheel, expansion of capabilities, and greater use of competitive analytics- Drove cross-functional development of go-forward North America distribution ecosystem strategy- Managed customer-centric pricing optimization process improvement program- Developed value creation vision and assessment of opportunities- Drove development and execution of Board content- Managed team and external consulting partners on strategic initiative projects (e.g., omnichannel ecosystem development, consumer engagement, pricing optimization, merchandising analytics, etc.)- Engaged regularly with Executive Leadership Team members to develop and present strategic initiatives- Global Co-Chair for LGBTQIA+ Employee Impact Group

New York, Us

Member of the Global Leadership Team, working with the Chief Strategy Officer & Chief of Staff to the CEO and the global executive leadership team, to design and implement global strategies and initiatives- Launched strategic partnership with Franklin Templeton venture fund in mid-stage consumer technology, with a focus on female-led/founded companies- Developed strategic accelerator program and represented Corporate Strategy in Leather Goods strategic roadmap development and executive engagement- Negotiated contracts for vendor partnerships to support capability expansion- Redesigned Executive Leadership Team engagements to increase efficiency and clarify purpose- Managed development of total addressable market model- Engaged regularly with executives to present strategic choices and recommendations

Boston, Ma, Us

- Luxury & Fashion corporate client and private equity projects in Milan, Italy; project scope included: digital strategy, value creation planning, strategic due diligence, growth strategy, merchandising, etc. - CPG: optimization of organizational design and reduction of organizational complexity - NPS Prism: development and launch of a customer satisfaction data product in financial services for US and Canada, based on the Net Promoter System- Utilities: structure and execution of a cost optimization program - Healthcare: merger integration planning and execution for a large healthcare company - Private Equity Group: more than a year working on due diligence projects in luxury/fashion, beauty/cosmetics, sports & entertainment, business process outsourcing, manufacturing, and CPG industries- Managed external communications strategy and execution for Worldwide Managing Partner

Boston, Ma, Us

Boston, Ma, Us

Danbury, Ct, Us

-Designed and conducted in-depth interviews with transplant stakeholders, uncovering $3.8Bn market opportunity for new pharmaceutical agent-Identified real-world evidence needs for various stakeholders in diabetes treatment by performing quantitative analysis of focus group responses-Presented in-depth quantitative and qualitative analysis of key industry players to senior leadership, resulting in future project work and 300% increase in cataloged data

Minneapolis, Mn, Us

Developed recommendation for segmentation, targeting, and position for medical software product by:-Conducting in-depth VOC interviews with physicians to identify customer needs-Designing survey for 100 potential users and applying data clustering to survey results to identify segments, developing best value proposition for each

New York, Ny, Us

-Managed a team of 20 to deliver tailored client experience in service and trade-Coached team in client interactions and sales metrics, leading to an increase from 5% to 30% top-tier ranked associates-Collaborated with senior leaders to redesign and implement an improved training program that increased associates’ first-quarter sales over 100% and decreased attrition by 13%-Led Chandler site in multi-site team development of segment-wide continuing education program to reinforce and improve existing associates’ knowledge and soft-skills-Redesigned interview process for Senior Investment Specialist role to more accurately identify top talent -One of two LOB recipients of PSBB Performance Excellence Award for enterprise-wide accomplishment in culture, individual and team performance, and community involvement

Charlotte, Nc, Us

-Managed tellers to referral goals: improved performance from 1% to 9% of sales per client interactions-Recognized as a top performer in sales metrics-Reviewed, audited, and coached to all aspects of operational soundness-Engaged with leadership to create an effective team and successful atmosphere

Performed for multiple dance companies and trained full-time in modern, ballet, and jazz

Master Of Business Administration (M.B.A.), Management Consulting

Mba Exchange Program, Luxury Strategy / Marketing

Bachelor’S Degree, Biology & Society