Create, prototype, and oversee user interface and user experience designs for Mercy Health's external consumer websites, microsites, intranets, internal websites, social media applications, mobile applications, internal applications, and digital campaign properties. Design digital interfaces and experiences; develop, define, and recommend interactive design elements before and during development of new digital applications. Work closely with the Digital Solutions Group, Regional Marketing, Innovation and others as needed within the region to satisfy all digital experience requirements.

Utilized user research, mock-up design and usability testing in the creation of user-centered applications and websites. Collaborated with technology and business areas to deliver effective, efficient and desirable solutions that enabled the business to meet its goals.• Created prototypes / mock up interaction designs and wireframes that match user expectations, technical capabilities and business goals• Conduct usability testing to identify issues and opportunities for improvements• Communicated user behavior research, design decisions and usability study findings to developers, business analysts and business owners

Conducted in-person and remote research with likely users to design an attractive eCommerce experience. Developed user flows and personas for reference during design. Created interactive Axure prototypes to conduct usability testing.

Produced wireframes and mockups for emerging data visualization opportunities. Conducted and analyzed recorded usability testing with new and pre-existing application features. Coordinated large and small group research workshops with Chicago educators.

Interface design, information architecture, user research, wireframing, usability testing.