Ryan Helms

Ryan Helms Email and Phone Number

IT Senior Product Manager at ServiceLink @ ServiceLink
pennsylvania, united states
Ryan Helms's Location
Orange, California, United States, United States
Ryan Helms's Contact Details
About Ryan Helms

I thrive as a meticulous problem solver with strong communication skills (listening, verbal, and written). My versatility shines in both independent and team projects. I possess a positive attitude, enabling effective coordination with teams on a global scale. My skill set includes project management, negotiation, and the charisma to build relationships with diverse stakeholders. I excel in public speaking, client sales, and fostering cross-departmental collaboration. My creative thinking allows me to conceptualize innovative ideas through both written and visual means to be present to internal teams as well as users.Leadership PhilosophyThroughout my career, I’ve held leadership roles that supported teammates and facilitated their growth. Boosting morale is a priority for me; I ensure employees feel valued, heard, and appreciated.My resilience, empathy, and calm demeanor enable effective leadership in smooth and high-pressure situations. Even during stress, I maintain a team-oriented mindset, actively supporting our shared goals and addressing obstacles that hinder progress.

Ryan Helms's Current Company Details
ServiceLink

Servicelink

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IT Senior Product Manager at ServiceLink
pennsylvania, united states
Website:
svclnk.com
Employees:
1687
Ryan Helms Work Experience Details
  • Servicelink
    Senior Product Manager
    Servicelink Apr 2015 - Present
    Irvine, California, United States
    • Led cross-functional teams, fostering collaboration in data science, engineering, design, and marketing.• Effectively communicated product vision and priorities to stakeholders at all levels.• Leveraged data analytics to inform product decisions, optimize features, and enhance user experiences.• Conducted A/B tests, analyzed user behavior, and iterated on product enhancements.• Orchestrated successful product launches, resulting in increased user adoption and revenue growth.• Shipped new features and enhancements that resonated with target audiences.• Advocated for user needs by championing customer-centric design principles.• Conducted user research, usability testing, and feedback sessions to drive product improvements.• Demonstrated a deep understanding of market dynamics, competitive landscape, and emerging trends.• Monitored industry developments to adapt product strategies in a timely manner.• Achieved key performance indicators (KPIs) such as user engagement, retention, and conversion rates.• Launched ML-enabled functionality for my products.
  • Servicelink
    Business Services Executive
    Servicelink Jun 2013 - Apr 2015
    Irvine, California, United States
    • Led a team of 5 Business Service Executives, overseeing project execution and ensuring seamless communication.• Managed Open/In Progress/Completed projects for both internal and consumer products.• Collaborated with clients (internal/external) to gather requirements and enhance system functionality.• Served as Project Manager for system enhancements, setting goals, prioritizing tasks, and maintaining timelines.• Provided timely execution of projects/initiatives to meet organizational objectives.• Assisted clients and colleagues in troubleshooting system issues, enhancing overall product knowledge.• Acted as Subject Matter Expert (SME) for system and all lines of business products.• Developed on-the-fly SQL reporting to address business needs, minimizing rework.• Created reports and presentation materials for upper management.• Collaborated closely with Business Analysts and engineers to capture and implement project requirements.• Contributed to multiple committees focused on enhancing and developing new applications.
  • Servicelink
    Title Curative Manager / Product Owner
    Servicelink May 2008 - Jun 2013
    Irvine, California, United States
    • Successfully managed a team of 50 Analysts, ensuring efficient workflow and productivity.• Resolved complex Title Curative Issues, demonstrating strong problem-solving skills.• Maintained an organized and up-to-date database of open issues, facilitating streamlined processes.• Regularly interacted with Buyers & Clients, fostering positive relationships and effective collaboration.• Led as a Project Manager for multiple team modifications and system enhancements, resulting in significant time savings and reduced daily expenses.• Ensured that all projects/files closed on time, meeting deadlines and maintaining high standards of delivery•
  • Acc Capital Holdings
    Supervisor / Post Funding Specialist Iii
    Acc Capital Holdings Oct 2004 - May 2007
    Anaheim, California, United States
    • Successfully managed a team of 50 Analysts, ensuring efficient workflow and productivity.• Resolved complex Title Curative Issues, demonstrating strong problem-solving skills.• Maintained an organized and up-to-date database of open issues, facilitating streamlined processes.• Regularly interacted with Buyers & Clients, fostering positive relationships and effective collaboration.• Led as a Project Manager for multiple team modifications and system enhancements, resulting in significant time savings and reduced daily expenses.• Ensured that all projects/files closed on time, meeting deadlines and maintaining high standards of delivery.
  • Disneyland Resort
    Vacation Planner Lead
    Disneyland Resort Nov 2001 - Oct 2004
    Anaheim, California, United States
    • Managed a team of 35 employees, ensuring efficient operations• Designed and implemented performance-improvement programs• Provided outstanding guest service.• Demonstrated proficiency in cash handling.• Developed a custom computer program to manage vendor contacts and updates
  • Palace Entertainment
    Senior Manager / Training Manager
    Palace Entertainment Oct 1998 - Nov 2001
    Anaheim, California, United States
    • Responsible for, and motivated sales team. • Liable for collection, verification, and reporting of revenue.• Established team of co-workers to improve park conditions for both Crew members and guests.• Re-implemented and further developed new training programs for all new and existing Crew members.

Ryan Helms Skills

Management Process Improvement Customer Service Leadership Training Microsoft Office Mortgage Lending Business Analysis Visio Real Estate Business Process Vendor Management Customer Satisfaction Business Process Improvement Banking Microsoft Excel Project Management Investment Properties Access Risk Management Business Intelligence Teamwork Marketing Forecasting Asset Management Visual Basic Html Community Outreach Financial Services Software Project Management Loans Analytics Team Building Microsoft Word Sql Financial Analysis Requirements Analysis Business Strategy Team Leadership Operations Management Outlook Analysis Computer Hardware Employee Relations Technical Support Powerpoint Windows Six Sigma Troubleshooting Software Development

Ryan Helms Education Details

  • California State University-Fullerton
    California State University-Fullerton
    Management Science
  • Fullerton College
    Fullerton College
    Marketing Management

Frequently Asked Questions about Ryan Helms

What company does Ryan Helms work for?

Ryan Helms works for Servicelink

What is Ryan Helms's role at the current company?

Ryan Helms's current role is IT Senior Product Manager at ServiceLink.

What is Ryan Helms's email address?

Ryan Helms's email address is ry****@****ail.com

What is Ryan Helms's direct phone number?

Ryan Helms's direct phone number is +171422*****

What schools did Ryan Helms attend?

Ryan Helms attended California State University-Fullerton, Fullerton College.

What are some of Ryan Helms's interests?

Ryan Helms has interest in Kayaking, New Technology, Computers, Programming, Health And Fitness, Hiking, Movies.

What skills is Ryan Helms known for?

Ryan Helms has skills like Management, Process Improvement, Customer Service, Leadership, Training, Microsoft Office, Mortgage Lending, Business Analysis, Visio, Real Estate, Business Process, Vendor Management.

Who are Ryan Helms's colleagues?

Ryan Helms's colleagues are E Reed-Esser, Drew Lyscik, Erica Hokefalls, Rita Ebright, Lisa Koenig, Crede Beer, Robert Fabean.

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