Ryan Sherenco Email & Phone Number

Mechanicsville, Virginia, United States

• Look at information on individual railcars that are currently being tracked by QTS to determine if a railcar has encountered a problem during its transit• Reach out to the rail carrier, QTS team members, and/or customers over the phone & online to resolve all railcar transportation problems in the best way possible• Ensure that each railcar within QTS's database has the most accurate & up-to-date information so that customers always know the current status and location of their rail shipments

Remote

• Performed a detailed inspection of finished loans to ensure that the correct documents and information were present• Reported findings in AmeriSave's database if any documents were missing or if incorrect information was entered on a loan file, allowing these errors to be corrected• Constantly learned the policies and procedures of new loan modules (e.g., Credit, Purchase, Assets) in order to expand personal knowledge of the loan process

Remote

• Obtained the necessary documents by communicating with borrowers, loan officers, and loan processors in order to complete a loan module (e.g., Fraud, Income, Non-Subject REO)• Conducted outside research via phone, email, or the internet to obtain additional information on borrowers, companies, or properties• Occasionally assisted teammates with loan questions they may have had to ensure the Operations department continued running smoothly

Providence Forge, Virginia

• Constantly rotated dairy items so that customers had access to the most recently-dated products• Regularly restocked shelves to provide customers with instant access to every item • Took care of damaged products so that customers could focus on their shopping

Providence Forge, Virginia

• Unloaded incoming freight to stock onto shelves and ensured that my assigned aisles were looking neat and presentable• Greeted customers and assisted them in finding particular items as needed in order to guarantee they had the best experience possible• Reached out to the necessary team members to assist customers with questions or issues regarding another department

Williamsburg, Virginia

• Properly prepared frozen yogurt flavors and toppings to guarantee that guests were satisfied with both taste and appearance• Made sure the inside of the store was neat and tidy, while constantly replacing cups and spoons and greeting entering guests in order to increase customer traffic• Informed guests of the benefits of an in-store rewards card so that they received the best available value• Recognized, and built lasting bonds with, both new and returning guests

Ashland, Virginia

• Assisted in the preparation and implementation of all Randolph-Macon home athletic events to ensure that everything ran smoothly; handled various duties on game day, such as managing the on-line scoreboard, running the live stream camera, and recording in-game statistics (extremely flexible, performed any task assigned)

Toano, Virginia

• Provided excellent customer service by engaging with guests in order to make the best sandwiches and salads• Ensured that the inside and outside of the restaurant were neat, tidy, and presentable to attract more customers

Richmond, Virginia Area

• Immediately reached out to customers via email, over the phone, and in-person in order to resolve any questions or concerns• Converted physical paperwork on multiple properties and tenants into digital format and uploaded it into the AppFolio database so that clients could easily view all relevant information• Created spreadsheets for recently-acquired properties, as well as produced new AppFolio pages using those spreadsheets, so that clients could instantly access information on new properties• Toured prospective tenants through available properties to allow them to make an informed rental decision• Assisted with move-in and move-out inspections, ensuring the property was in top working order for future tenants

Williamsburg, Virginia

• Provided the best dining experience possible for every customer by greeting all guests, assisting in food selection, getting food to guests in a timely manner, and ensuring the restaurant was always clean and presentable• Assisted in the training of 2-3 new team members to help them create the most memorable customer experiences possible

Williamsburg, Virginia

• Provided a great shopping experience by enthusiastically assisting customers with purchases, regularly stocking register shelves, and maintaining a clean and tidy environment• Exceeded my assigned shift quota regarding guest sign-ups for the in-store debit/credit card multiple times

Williamsburg, Virginia

• Constantly checked that riders were safe and secure while still providing an enjoyable riding experience• Assisted guests throughout the park and regularly received positive compliments from park guests and supervisors; was constantly recognized as one of the most dedicated and enthusiastic Park Operations team members • Fulfilled daily personal goal of making at least one person smile before the day was over

Bachelor Of Arts - Ba, Business Management, 3.5 Gpa

Activities and Societies: Phi Beta Lambda, Duncan Memorial Church Choir, Intervarsity- Phi Beta Lambda (or PBL for short) is the college.

Associate Of Arts And Sciences (A.A.S.), Business Administration, 3.4 Gpa