Ryan Silver, Arm Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, IL

• Oversee all aspects of property & casualty claims management; 350+ claims annually.
• Collaborate with senior vice president of risk management to develop insurance strategy and budgets; $12 million annual insurance spend.
• Partner with insurers’ loss control representatives to identify and address high-risk exposures within the portfolio.
• Work with insurance broker to coordinate pre-acquisition property risk assessments.
• Ensure insurance coverage compliance with lender requirements.
• Prepare insurance presentations and conduct internal training sessions for asset management teams.

Chicago, IL

• Manage Marshall & Swift replacement cost valuations for over 500 office, multi-family, industrial and retail buildings across the country (TIV: $4.5 billion).
• Assemble insurance applications and underwriting information for annual insurance renewals; maintain Statement of Values.
• Prepare quarterly acquisition and disposition change schedule and other ad hoc reports.
• Serve as the central point of contact with respect to certificates of insurance, premium payments, premium allocations and acquisition budgets.
• Review property management and leasing management agreements and work closely with Business Credentialing Services (BCS) and Ebix to ensure insurance requirement compliance.
• Procure National Flood Insurance Program coverage for assets located within Special Flood Hazard Areas.

Chicago, IL

• Managed the organization’s commercial insurance portfolio, by overseeing the annual insurance renewals, engaging in pre-renewal strategy conversations with the broker and serving as the main point of contact on all.
• Led the search and selection of a new property & casualty and executive liability insurance broker through an extensive RFP process and terminated the insurance consultant, resulting in a projected savings of $375k.
• Analyzed claims and associated expenses to determine areas in which TFA could proactively manage risk exposures through the development of stronger internal policies.
• Managed insurance e-mail inbox; responded to queries submitted by national and regional teams and provided insurance consulting and guidance.
• Reviewed contracts and oversaw the certificate of insurance issuance process.

Chicago, IL

• Rated, quoted and issued property & casualty lines for middle market commercial construction accounts domiciled in IL & WI.
• Supported three Underwriters in all aspects of the underwriting process from initial submission through policy issuance; new business in 2013 exceeded $6M in written premium; 85% renewal retention.
• Reviewed exposures and experience ratings, updated account information and adjusted pricing per Underwriter’s direction.
• Prepared pricing exhibits and benchmark tools to provide Underwriters with the information necessary to make sound underwriting decisions.
• Frequent communication with brokers/agents and internal departments to ensure accurate endorsement processing and compliance with state filings.
• Responsible for the training and mentoring of two new hires in 2013.

Boston, MA / Chicago, IL

• Performed detailed coverage review and analysis on property claims of varying levels of severity and complexity ranging up to approximately $500k.
• Facilitated communication between insurer and insured representatives to ensure fair coverage assessment and maximum recovery under the policy.
• Negotiated settlements and depreciation holdback with insurance company property adjusters.

Boston, MA

• Partnered with WGA vice president to manage all aspects of largest client’s REO property & casualty insurance program; 1000+ claims in 2011.
• Acted as a liaison with 100+ commercial real estate property managers, asset management teams and insurers to facilitate accurate loss adjustments.
• Assisted in transition to paperless environment and implementation of a service interface system (eRoom) for claims management.
• Prepared comprehensive claim status report for monthly review and discussion with client’s risk management team.
• Handled commercial property & casualty and specialty insurance lines claims reporting including maintaining real time information in various databases.

Cambridge, MA

• Prepared monthly, annual and ad hoc financial reporting to upper-level management and external clients for analyzing expenditures, trends and productivity.
• Served as the primary contact for inquiries related to newly acquired books of business including Lloyds of London.

Cambridge, MA

• Assisted in monitoring, reviewing and coordinating asbestos, lead paint, hazardous waste and other complex general liability environmental claims.
• Processed millions of dollars of defense & indemnity payments and deducted charges that did not comply with proper reimbursement procedures.
• Tracked claim trends and expenditures on over 50 accounts.
• Reviewed and documented incoming lawsuits and assigned to appropriate defense counsel.
• Communicated with law firms regarding the status of pending litigation.