Ryan Siner Email & Phone Number

Washington, United States

Greater Seattle Area

• Lead the Technical Security team for the Asia/Pacific (APAC) region, managing a team of 5 Security Technicians and overseeing their sub-regions.
• Designed and implemented Lenel OnGuard system programming for 80+ corporate locations across 13 countries, ensuring robust security infrastructure.
• Developed and executed automation scripts for system infrastructure tasks such as Windows patching and security device configuration.
• Provided on-site consultation and support for new site launches and site expansions, working closely with local teams to ensure smooth deployments.

Bellevue, WA

• Coordinated with data center teams to facilitate capacity upgrades for core network equipment.
• Managed Access Control List (ACL) and configuration maintenance on Juniper and Cisco network equipment.
• Supported tooling and automation engineers in creating Powershell automation scripts.
• Completed background screening for CJIS Level 4 clearance.

Bellevue, WA

• Configured custom site-to-site Virtual Private Networks (VPN) on Juniper SRX series firewalls for cloud customers.
• Developed and refined processes to enhance service task performance and reliability.
• Engaged directly with customers to tailor custom cloud solutions.
• Designed automations to streamline network configuration creation.

Bellevue, WA

• Managed high-volume server deployments as part of the dedicated server build team.
• Created PowerShell automation scripts to increase deployment accuracy and efficiency.
• Deployed servers using Microsoft System Center Configuration Manager (SCCM) 2012 and Puppet.

Bothell, WA

• Engineered infrastructure automation solutions using SCCM and System Center Orchestrator (SCOR).
• Designed automation processes to minimize manual effort in monthly system patching.
• Contributed to the development of ServiceNow integrated server build automation.

Redmond, WA

• Designed scripts in PowerShell to decrease server build times, assist with documentation gathering and automate system fail-overs.
• Complied with NERC/WECC/FERC energy regulations for documentation and security compliance.
• Managed VMware infrastructure consisting of ~20 hosts and ~200 VMs.
• Managed Physical infrastructure of nearly 500 servers.
• Designed new processes to increase efficiency. The new process for decommissions decreased the time to decommission a server from two weeks to two days.
• Used SCCM to deliver monthly patches to server infrastructure.

Redmond, WA

• Managed ~200 FAST, Sharepoint, and IIS Web servers for ECO/FAST team at Microsoft.
• Designed Powershell automations for Sharepoint and FAST deployments as well as collecting and parsing SLA data from IIS.
• Installed and configured FAST/Sharepoint/IIS in the Dublin datacenter for Answers.Microsoft.Com

Bellevue, WA

• Performed server patching and maintenance for Microsoft BPOS environment on technologies including Sharepoint servers, Active Directory DCs, IIS servers and Exchange Servers..
• Created Powershell and Exchange Management Shell automations to perform repeated tasks and diagnose server issues.
• Used F5 Load Balancing and Microsoft SCOM to prevent outages during patching.
• Monitored and performed troubleshooting on a multi-region cloud environment.

Bellevue, WA

• Monitored over 3000 physical and virtual servers using Nimsoft to detect and mitigate outages.
• Managed traffic flow using F5 BigIP load balancers.
• Initialized and mediated incident response in event of outages.
• Performed break/fix and maintenance work on Windows and RedHat Servers including: oIIS 6/7 Installations and Configurations oEminentWare and WSUS monthly server patching. oGeneral system maintenance
• Worked with Network Engineering team to manage Infoblox DNS systems.

Tukwila, WA

• Performed break/fix hardware support for Microsoft’s Tukwila SOC
• Executed M/A/C-D work on Dell and HP servers
• Installed and provided troubleshooting for Windows Server 2003-2008R2, SQL, IIS and WLBS
• Managed ticket queue based on ticket priority and customer’s business impact.

• Performed break/fix hardware support for Microsoft’s Tukwila SOC
• Executed M/A/C-D work on Dell and HP servers
• Installed and provided troubleshooting for Windows Server 2003-2008R2, SQL, IIS and WLBS
• Managed ticket queue based on ticket priority and customer’s business impact.

Bellevue, WA

• First level helpdesk analyst for Boeing Enterprise Help Desk.
• Provided troubleshooting for all computer related systems
• Assisted Tier 2 Remote Access team with virtual and home based users