Ryan Kirk Email & Phone Number

Canada

Toronto, Canada Area

Executive team member leading change management with sales teams across Canada.

Kitchener, Canada Area

As an part of the Executive Team,I oversee profit and loss and strategic planning for a for sales, operations, procurement and logistics for a $450M+ business unit.Flanagan's is the largest Canadian owned, independent foodservice distributor in the country. From our early days as a food wholesaler, we've grown to provide full service to more than 6,000 restaurants and foodservice operations across the province of Ontario. To each and every customer, we offer uniquely personalized service, along with the attention to detail, reliability and range of quality products you need to grow your business.You should try us!

Kitchener, Canada Area

As a subsidiary of Culligan International Company, WaterGroup is a global manufacturer of Water Treatment products in B2B Wholesale channel servicing Commercial / Industrial sectors.Executive Global Leader responsible for successful transformation of multiple under-performing channels and global expansion into new markets. Instituted the turnaround of five independent under-performing channels including: Wholesale and Independent Dealers in the Canada, US, Europe, Asia, India, Africa, Australia and South America; Retail, Commercial and National Accounts. Responsible for implementing an effective platform management and account management strategy to exceed growth expectations, improve customer service, streamline product delivery and strengthen the brand within and across each channel

 Selected to reinvigorate the floundering sales closing rate with a goal to increase from 26% to 40% on first time calls in 6 months. Designed and introduced the 7 steps selling platform process encompassing dashboard metrics, closing technique role plays, certification program, and manager ride along initiative.

 Mandated to raise the sales team closing rate operating at + or – 30% to >50% on first time calls within a demanding 4 months. Introduced the 7 steps selling platform, additional training and certifications to elevate closing to 56% contributing to a 9% sales uplift. Rejigged the sales teams’ performance management system to ignite engagement allowing for checks and balances to enhance sales representative focus on driving sales. Developed and deployed a dashboard system, funnel management, check lists and daily task schedules to boost accountability. Stimulated excitement across the sales team to exceed Q4 budget at 118%, Q1 at 130%, Q2 at 146% and Q3 at 137%.

Canada

 Recognized as the company’s first Black Belt to complete all projects in less than 2 years delivering $9.5 million in new EBIT. Assigned to manage several business crucial projects each achieving the demanding mandates.

Hamilton Ontario

 Pivotal leader planning and facilitating a seamless transition of a recently acquired company requiring changes to the business model, transforming the region to number 1 in Canada based on revenue, profit and customer retention gaining the Top Branch, Top Profit and Top Consumer Satisfaction Awards.

Toronto

Directed all aspects of operations for a national call and data centre encompassing forecasting, administration and monitoring of a $12M annual budget while enforcing rigid cost controls and promoting first-rate customer service.Coordinated the integration of 28 acquisitions integrations, with an eye to synchronizing technical resources with budgetary constraints while determining best-fit solutions and project requirements.