Ryan Mayo Email & Phone Number

Rancho Santa Margarita, Ca, Us

United States

- Spearhead the implementation and optimization of mobility solutions in dealerships, leveraging deep automotive software experience to enhance operational efficiencies and profitability, ensuring seamless integration with existing CRM systems.- Develop and execute large-scale national programs to standardise and elevate the use of Redcap's mobility solutions across multiple dealership networks, ensuring consistency in service quality and operational practices.- Lead the design and delivery of tailored training modules and workshops, aligning with individual dealership needs and market trends, to enhance the skill set of dealership staff in using advanced automotive software and CRM systems.- Foster robust dealership relationships through consistent engagement and strategic guidance, acting as a primary liaison and trusted advisor in adopting and maximising our technology solutions.Responsible for managing dealership relations and helping to craft a game plan for dealerships using our Pick Up and Delivery and Shuttle on Demand software solutions. In this remote position, The Sr. Performance Manager provides on-site training and guidance to help dealerships maximize the efficiency and profitability of Redcap’s mobility solutions. With expertise in performance management and ability to drive results, the Sr. PM plays a crucial role in turning Redcap’s mobility solutions into a profitable and valuable asset for dealerships.

Irvine, California

- Oversaw the deployment of advanced automotive software solutions across various dealerships, meticulously assessing stakeholder needs and ensuring successful integration and utilization of digital assets through hands-on training and support.- Collaborated closely with Original Equipment Manufacturer (OEM) partners to seamlessly onboard new clients with AutoAlert, delivering comprehensive sales, service, and process optimization training that enhances dealership operations nationwide.- Led the performance management of dealership operations to systematically enhance sales strategies and customer engagement, resulting in marked improvements in operational efficiency and revenue growth.- Drove the effective adoption of AutoAlert's suite of products by engaging all dealership personnel, from top management to frontline staff, ensuring a cohesive and informed approach to leveraging these platforms for maximum benefit.

Nationwide

- Managed the implementation and optimization of CRM systems across various dealerships, significantly enhancing operational efficiency and customer relationship management capabilities, tailoring each deployment to the unique needs of each dealership.- Strategically analyzed market trends to inform the development and execution of targeted training programs, significantly boosting dealership sales performance by equipping teams with advanced sales strategies and knowledge of CRM systems.- Designed and conducted training sessions for dealership personnel, focusing on effectively utilising AutoAlert tools, thereby ensuring staff proficiency and maximizing the impact of these systems on dealership performance and customer satisfaction.- Oversaw the creation and delivery of custom training modules tailored to each dealership's unique challenges and opportunities, ensuring a deep understanding of AutoAlert tools and their practical application in a dynamic sales environment.

San Clemente, California, United States

- Implemented innovative account management techniques, ensuring high customer satisfaction and retention levels while simultaneously identifying upsell opportunities contributing to sustained revenue growth.- Conducted comprehensive market analysis to identify emerging trends and opportunities, enabling the company to adapt its sales strategies effectively and maintain a competitive edge in a rapidly evolving market.- Skillfully coordinated market expansion initiatives by identifying and nurturing potential leads, significantly increasing the organisation's client base and revenue streams while employing cutting-edge sales optimization strategies.- Oversaw the development and execution of targeted sales campaigns, aligning them with customer needs and market dynamics, which led to a significant increase in lead generation and conversion rates, boosting overall sales performance.

Dana Point, California, United States

San Cemente, Ca