Ryan Smith Email & Phone Number

Specialize in design development, testing, implementation support, training, and quality assurance of Clinical Information Systems (CIS) throughout the enterprise.

Olathe, Kansas, United States

• Built and maintained effective relationships between Physicians, APPs, and ancillary staff.
• Streamlined work processes, contributing to improved patient safety and outcomes through the implementation of best practices and reliable systems.
• Implemented comprehensive on-boarding processes for physicians, facilitating efficient on-boarding and ongoing education to enhance EMR proficiency.
• Acted as a primary contact for clinical systems, resolving issues promptly, conducting rigorous testing, and providing follow-up support.
• Used in-depth knowledge of Millennium build, including configuration of mPAGE, autotext, and orders to enhance system efficiency.
• Demonstrated ability to apply technical expertise to user workflows, optimizing the benefits of clinical applications.

• Lead and manage project resources, financials, and scope for multimillion-dollar healthcare IT contracts
• Establish and review KPIs, financial metrics, and value metrics to ensure healthy delivery of projects
• Direct and support teams of associates (100+) responsible for client project deliverables
• Collaborate with executives and directors to establish and execute project objectives
• Create and maintain scope of work and project plans based on contractual commitments to ensure on-time and on-budget delivery
• Manage project risks and escalations to safeguard health of projects

• Provide one-on-one support to client end-users for successful adoption and understanding of Cerner’s solutions
• Identify and route process, workflow and technical questions to appropriate project team members or content owners
• Facilitate bi-directional communication between end users and the project team to promote knowledge sharing and issue resolution
• Provide feedback on system adoption and utilization to appropriate stakeholders
• Guide end users through system interdependencies across solutions, roles, and venues
• Cultivate client relationships to advocate and obtain stakeholder buy-in for behavior change

Springfield, Missouri

• Work in a high volume, heavy workload environment for CoxHealth Home Support-Durable Medical Equipment company (DME)
• Build and maintain relationships with physicians and referral sources in Cox Health’s referral network
• Coordinate with leadership regarding communication policies and strategies
• Facilitate communication between care coordinators, physicians, and patients
• Use Cerner, Centricity, and AllScripts (EMR) to obtain documentation for insurance coverage
• Maintain knowledge of Medicare, Medicaid, and third party reimbursement guidelines

Springfield, Missouri

• Train students, faculty, and staff at Missouri State University in American Red Cross (ARC) CPR and Lifeguarding techniques. 200-500 participants yearly.
• Plan, Organize, and lead training sessions to ARC standards
• Create lesson plans and train associate instructors on proper instructing methods
• Help with planning and scheduling of instructors and class availability

Springfield, Missouri

• Assist with creation and design of marketing material for pool events and activities
• Perform training for lifeguarding, CPR, and first aid for all employees
• Lead and create curriculum for bi-weekly staff in-services and trainings
• Ensure the safety of all patrons and staff within the Foster Recreation Center by minimizing or eliminating hazardous situations
• Respond to all emergency situations calmly and professionally
• Educate and inform patrons of the rules and regulations of the pool as necessary

Shawnee, KS

• Maintain high standard of customer satisfaction and respond professionally to all situations
• Perform bi-seasonal employee evaluations on all pool personnel (100+)
• Perform training and updating of all pool personnel in proper water rescue, CPR techniques, and proper operations and maintenance of pool equipment
• Conducted and recorded all in-service trainings twice each week throughout the pool season
• Counted down tills and recorded daily monetary transactions ($5,000 daily)
• Documented, unloaded, and organized shipments weekly

Shawnee, KS

• Coach and supervise swim techniques and skills for ages 5-18 (150 swimmers)
• Use Excel and Word to develop swim meet entries and heat sheets
• Work with assistant coaches to create challenging workouts for swimmers
• Respond promptly to parents’ questions, comments, and complaints via email, phone, or in-person

Masters Certificate, Health Care Administration/Management

Bachelor Of Science (B.S.), Health Communication

Activities and Societies: Head Lifeguard at the FRC. CPR InstructorMinor in Management- Classes include accounting, statistics, and.