Ryan S.

Ryan S. Email and Phone Number

Infrastructure Engineer at Hachette Book Group @ Hachette Book Group
Ryan S.'s Location
Boston, Massachusetts, United States, United States
Ryan S.'s Contact Details

Ryan S. personal email

n/a
About Ryan S.

Ryan S. is a Infrastructure Engineer at Hachette Book Group at Hachette Book Group.

Ryan S.'s Current Company Details
Hachette Book Group

Hachette Book Group

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Infrastructure Engineer at Hachette Book Group
Ryan S. Work Experience Details
  • Hachette Book Group
    Infrastructure Engineer
    Hachette Book Group Sep 2022 - Present
    New York, Ny, Us
    View
  • Hachette Book Group
    Senior Support Engineer
    Hachette Book Group May 2021 - Sep 2022
    New York, Ny, Us
    View
  • Wang Pc
    It Support Technician
    Wang Pc 2018 - 2020
    Handle technical troubleshooting for residential and business clients, including system crashes, slow-downs and data recoveries.• Implemented CRM system to save customer contact information, improve support wait times and invoice printing• Designed and Deployed new website to generate customer interaction via live chat and email forms• Answered phones. Handled 10+ technical calls daily and consistently met high service standards• Provided diagnostic and repair services to residential and business clients.• Handled support of all Apple applications and hardware including hardware resets, password resets/setup, account setups.
  • Industrial Precision Inc.
    Jr. System Administrator
    Industrial Precision Inc. Jan 2006 - 2018
    ● Address internal customer needs to promote user-end efficiency and the production of a quality product● Implemented barcoding labeling system to enhance monitoring and tracking capabilities and to expedite shipping and receiving productivity ● Facilitated phone system integration● Maintain network security● Demonstrated excellence in customer service dedicated to supporting customer needs and performance● Performed general help desk duties and remote assistance
  • Northeast It
    Support Technician
    Northeast It Mar 2009 - Jul 2012
    ● Handled technical troubleshooting including system crashes, slow-downs and data recoveries● Diagnosed and repaired hardware and software issues● Resolved antivirus and malware issues● Remote Phone Support for clients
  • Clinical Pharmacy Associates Inc
    Computer And Database Administrator
    Clinical Pharmacy Associates Inc Jan 2008 - Dec 2008
    IT Phone Support for New Jersey LocationManaged computersWorked with Microsoft AccessCustomer Service
  • Finish Line
    Salesmen
    Finish Line Aug 2003 - Jun 2004
    Indianapolis, In, Us
    Retail Sales
    View

Ryan S. Education Details

  • Westfield High School
    Westfield High School
  • Porter And Chester Institute
    Porter And Chester Institute
    Computer Technology

Frequently Asked Questions about Ryan S.

What company does Ryan S. work for?

Ryan S. works for Hachette Book Group

What is Ryan S.'s role at the current company?

Ryan S.'s current role is Infrastructure Engineer at Hachette Book Group.

What is Ryan S.'s email address?

Ryan S.'s email address is ry****@****ion.com

What schools did Ryan S. attend?

Ryan S. attended Westfield High School, Porter And Chester Institute.

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