Ryan Pierce Email & Phone Number

Responsible for the operation, performance and quality of customer's Health Information Exchanges (HIE). These act as healthcare data repositories for the medical community to access data to fill in data gaps of care if the users are granted consent. Work closely with software vendors, end customers, internal developers and management.Responsible for overseeing software upgrades and code change releases. Oversee a team of Configuration and Release Engineers responsible for configuring changes to the system and initial analysis on reported issues. Also oversee a team of Software Engineers responsible for resolving break fix issues.Member of the Architecture Review Board for overseeing architecture changes to the system and responsible for reviewing and approving any changes. Also a member of the Emergency Management Response Team (EMRT) for dealing with emergency situations.

Albany, Ny

Responsible for all aspects of the operation, maintenance, and software deployment, for all production software environments including: the Health Information Exchange, data gateways, and SHIN-NY connectivity.The Information Exchange manager supervises a team of personnel who are responsible for day-to-day operation of all production software, supervise deployment of new software to the production environment, maintain documentation of the production system configurations, troubleshoot systems, and provide 24x7 on-call support in the event of system failure.The requirements for this position include software development experience, extensive knowledge of and experience with the Intersystems Healthshare platform, attention to detail, process orientation, and strong leadership skills.

Albany, New York

Connect EMR vendors to implementations of Intersystem's Ensemble.- HL7- CDA DocumentsProvide ongoing technical support to clients post implementation.Develop custom code and logic for fixes and enhancements.- Cache Objectscript.- Data Transformation Language (DTL)- XML- XSLT- HTML- CSS- JavaScriptTroubleshoot any issues with client's systems.- Bad data connections- Poorly written code- Faulty logic- Bad data- New requirementsBuild technical documentation.- Technical processes- Code customizations- Training tutorialsTrain new employees.

Latham, Ny

Connect EMR vendors to Hixny's implementation of Intersystem's Ensemble.- HL7v2- CDA DocumentsProvide ongoing technical support to clients post implementation.Develop custom code and logic for fixes and enhancements.- Cache Objectscript.- Data Transformation Language (DTL)- XML- XSLT- HTML- CSS- JavaScriptTroubleshoot issues with the system.- Bad data connections- Poorly written code- Faulty logic- Bad data- New requirementsBuild technical documentation.- Technical processes- Code customizations- Training tutorialsTrain new employees.

Albany, Ny

Project Manager/Business Analysis on software development projects. - Determining stakeholders- Gathering requirements- Develop a process flow - Develop use cases- Promote to Implementation.

Elizabethtown, Ny

- Assist in switching the hospital over to an electronic medical records system.- Switch their phone system to an IP based system from an older copper wire system.

Plattsburgh, Ny

(Intro to Computing the Web) - Assisted the Professor with lectures, homework, testing and tutoring during and outside of class.- Held office hours to give additional assistance to students who needed additional help.

Masters In Business Administration, Information Technology Management

Bachelor Of Science - Bs, Information Technology (Minors In Business, Computer Science, And Marketing)

Activities and Societies: - Computer Science Club - Jujitsu Club - Intramural Basketball - Intramural Softball

Advanced Regents Diploma

Activities and Societies: - NHS (National Honor Society) - Jr. NHS (Jr. National Honor Society) - Soccer Team - Basketball Team - Golf.